Marketing Operations Manager

Role Overview

We're hiring a Marketing Operations Manager to be the calm, organized backbone of our marketing engine. While our Marketing Team Lead and Content Marketing Manager launch big creative bets, strategy, copy, campaigns, AI workflows, you run the system that lets all of it actually ship. You own the project boards, the production calendars, the cross-team handoffs, the email program, the reporting, and the day-to-day operational rhythm. You're the one who knows the status of every initiative without having to ask. You're the one who spots when something is off-track three days before it would have slipped.

You won't build the website yourself. You will own the website's production calendar: scoping requests, booking developer hours, booking designer hours, booking QA hours, briefing each handoff, and making sure pages ship on time and on spec. Same pattern for everything else: you don't do the creative or technical execution, you orchestrate the people who do.

This is not a strategist or copywriter role. It is not a designer or developer role. It is the role for someone who finds deep satisfaction in systems, checklists, automated workflows, and a board where every card is in the right column. Email marketing, however, is a serious craft you bring to the table. If 'everything green by Friday and the campaign sent clean to a perfectly segmented list' is your idea of a good week, you'll thrive here. If you'd rather be the one writing the blog post or pitching the campaign, this isn't the seat for you, and that's fine.

Key Responsibilities

• Own Monday.com and Notion. Build, maintain, and improve the marketing boards. Templates with cascading dates for every recurring project (podcast episodes, YouTube videos, newsletters, blog posts, lead magnets, campaigns). Keep statuses current. Run the weekly marketing review. Chase blockers. Make sure every piece of work has a clear owner, due date, and next step.
• Own the email program in HubSpot. This is one of the most important parts of the job. Build and send newsletters, nurture sequences, and lifecycle automations. Architect the segmentation strategy: who's a subscriber, who's an MQL, who's a customer, who's lapsed, and what each segment should receive. Build clean lists, manage suppressions, run A/B tests, monitor deliverability, and tune open and click rates over time.