Marketing Coordinator Senior

Accountabilities:

• • Develop, coordinate, and oversee marketing communication plans and projects for provider and member audiences, including direct mail, websites, portals, member materials, educational content, newsletters, letters, and electronic communications.
  • Establish project tracking and accountability methods, monitor progress and outcomes, and use performance insights to guide future communication strategies.
  • Coordinate the production of marketing and communications materials with internal teams, print operations, graphic designers, photographers, external agencies, printers, mail houses, and other vendors.
  • Lead Provider List production across lines of business, coordinating internal stakeholders and external vendors to ensure accurate data, quality standards, and on-time delivery.
  • Support internal communications by preparing relevant information and content for appropriate communication channels.
  • Maintain and update assigned sections of internal and external websites and contribute to the development of digital marketing communications.
  • Coordinate market research initiatives as needed to inform marketing plans and evaluate program effectiveness.
  • Manage project budgets in partnership with leadership, monitor expenditures, and support delivery within established financial targets.
  • Implement and distribute regulated provider and member communications while ensuring materials meet applicable requirements and organizational standards.
  • Participate in project implementation teams, quality workgroups, and cross-functional initiatives focused on improving communication processes and outcomes.
  • Serve as a resource during regulatory audits and help ensure documentation and communication practices are prepared to meet audit requirements.
  • Develop effective communication processes within the team, tailor messaging to different audiences, and maintain clear collaboration with management and business partners.

  Requirements:

  • High school diploma or GED required; relevant professional experience may be considered in combination with education.
  • At least 7 years of relevant marketing, communications, healthcare, or related experience.
  • Demonstrated experience managing marketing tasks and activities across multiple projects, channels, and stakeholders.
  • Strong project coordination and organizational skills, with the ability to manage competing priorities, meet deadlines, and maintain accurate project tracking.
  • Excellent written and verbal communication skills, with the ability to adapt messaging and presentation style to different audiences.
  • Experience coordinating external vendors and creative or production partners such as printers, agencies, graphic artists, photographers, and mail houses.
  • Strong analytical and evaluation skills, with the ability to assess project performance and use findings to improve future initiatives.
  • Experience supporting budgets, market research, regulated communications, websites, member materials, or provider-facing communications is highly valuable.
  • Ability to collaborate effectively with management, internal teams, external partners, and diverse stakeholder groups.
  • Strong attention to detail and accountability for accuracy, quality, and timely delivery.
  • Ability to work independently while contributing effectively within a collaborative team environment.
  • Willingness and ability to travel when required.
  • Commitment to a professional approach grounded in kindness, excellence, learning, innovation, and safety.

  Benefits:

  • Work-from-home position based in Pennsylvania.
  • Full-time schedule of 40 hours per week, primarily during daytime hours.
  • Healthcare benefits available from day one for eligible full-time and part-time employees.
  • Medical, dental, and vision coverage.
  • Benefits supporting domestic partners.
  • Collaborative, collegial, and team-oriented work environment.
  • Opportunities to contribute to meaningful healthcare communications and initiatives that support patients, members, providers, and communities.