Market Access Account Manager

Essential Duties

• Exceptional negotiating skills. Demonstrated experience with contracts and agreements
• Onboards the provider contracts in concert with established company guidelines.
• Assists in achieving annual price increases through re-contracting initiatives as directed by the Market Access Director.
• Utilizes standardized contract templates and Pay for Performance strategies.
• Oversees the maintenance of all assigned Payer Contracts including establishing a reporting matrix for each. Works with legal and Corporate Network Management on an as needed basis to modify contract templates to ensure compliance with all contractual and/or regulatory requirements.
• Ensures compliance with applicable provider panel and network capacity, adequacy requirements and guidelines. Produces and monitors weekly/monthly reports to track and monitor compliance with network adequacy requirements.
• Develops and implements strategies to minimize the company's financial exposure. Monitors and adjusts strategy implementation as needed to achieve desire goals and reduce minimize the company's financial exposure.
• Responsible for assisting the field and RCM in pulling through complicated cases.
• Develop a process for tracking specialized required IPA training.
• Coordinate required training with appropriate Kestra Departments.

Competencies

• Exceptional communication skills that include verbal, written and presentation abilities.
• Passion: Contagious excitement about the company – sense of urgency. Commitment to continuous improvement.
• Integrity: Commitment, accountability, and dedication to the highest ethical standards.
• Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service.
• Action/Results: High energy, decisive planning, timely execution.
• Innovation: Generation of new ideas from original thinking.
• Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind.
• Emotional Intelligence: Recognizes, understands, manages one’s own emotions and is able to influence others. A critical skill for pressure situations.
• Adhere to Pledge of Confidentiality

Qualifications

Education/Experience Required:

• Bachelor’s Degree required; MBA or other advanced degree preferred.
• Minimum of three (3) years of national accounts sales or account management experience