Managing Consultant, Executive Insights
About the role
Primary Purpose
As a Managing Consultant, Executive Insights, you are responsible for leading executive-level customer engagements that translate complex interaction data into clear, credible, and outcome-driven business narratives. In this role, you will act as a trusted advisor to senior customer audiences, synthesizing analytical insights and mapping them to specific technologies, use cases, and measurable business outcomes.
You will partner closely with Advanced Analytics, Experience Intelligence, Product, and go-to-market teams to deliver high-impact insights in strategic customer situations. In addition to customer engagement leadership, this role plays a critical part in advancing the Executive Insights / Value Insights offering as new data sources, use cases, and analytical capabilities are introduced.
Primary Functions / Responsibilities
- Serve as the primary lead and presenter for executive-level insights