Manager, Transaction Management

What you will do

• Manage acquisition and disposition transactions from contract ratification through settlement
• Supervise, train, and performance-manage Transaction Coordinators / Settlement Processors
• Establish, track, and manage KPIs for all team members
• Hire, supervise, train and mentor Transaction Coordinators
• Develop and update all policies and procedures, including creating video and written training documents
• Ensure all policies and procedures are being followed
• Personally manage a portfolio of transactions while reviewing teamwork for accuracy and timelines
• Review contracts, addenda, and HUD / Closing Disclosure statements for accuracy
• Request loans for new acquisitions and coordinate with lenders
• Manage construction loan draw requests in partnership with the Construction team
• Oversee all property listings, including procuring professional photography and virtual staging
• Ensure high quality, accuracy, and completeness of all listings across MLS and other platforms
• Ensure the company CRM is updated consistently and accurately for all transactions
• Serve as the escalation point for transaction issues; push back and escalate with title companies, lenders, or other parties when needed to get results
• Solve complex transaction problems involving title defects, surveys, utilities, seller challenges, or other complications
• Coordinate closely with Sales and Construction teams to ensure smooth handoffs and timely closings
• Assist with market expansion efforts, including sourcing and managing title company relationships and 3rd party brokers
• Maintain a high level of customer service for buyers, sellers, and partners
• Assist with hiring and managing 3rd party property managers to manage our rental portfolio
• Thrive in a fast-paced environment; availability may include evenings and weekends as needed

What we're looking for

• 2+ years of people management experience in settlement, title, or transaction management
• 5+ years of real estate transaction experience
• Proven experience managing high-volume acquisitions and dispositions
• Highly assertive and comfortable holding internal teams and external partners accountable
• Strong work ethic and ownership mindset
• Ability to independently resolve complex real estate transaction issues
• You love people and are obsessed with making customers happy
• Bachelor's degree required
• Proficient with Microsoft Office and CRM systems
• You thrive on working in a fast paced environment

Why we are a great place to work

• Our company is FULLY REMOTE
• Our awesome company culture includes: competitive pay great benefits, great people, casual dress, team events, work hard/ play hard environment
• 2025 Revenue is up 60% year over year compared to 2024
• 2025 Ratified acquisitions are up 70% year over year compared to 2024
• Q4 2025 sales are up 100% compared to Q3 2025
• Q4 2025 revenue is up 152% compared to Q4 2025