Manager, Security Operations

Job Summary

The Manager, Security Operations is responsible for leading a team of Security Consultants while ensuring the timely and accurate triage, validation, and resolution of security submissions. This role requires a strong technical foundation in application security, incident response, and vulnerability assessment, combined with proven people leadership skills. The ideal candidate is an experienced security professional who excels at developing team members, driving operational excellence, improving processes through data and automation, and partnering cross-functionally to deliver exceptional outcomes for customers.

Essential Duties and Responsibilities

• Lead, coach, and develop a team of Security Consultants through regular feedback, career development, and performance management.
• Serve as a subject matter expert in at least one security specialty (web, network, cloud, or mobile) and provide technical guidance to internal and external stakeholders.
• Demonstrate expertise across all vulnerability submission types and support complex escalations and appeals, partnering with other business units as needed.
• Drive operational excellence by measuring team performance, identifying opportunities for automation, and implementing process improvements.
• Plan, prioritize, and manage team workloads while adapting to changing business needs and customer priorities.
• Mentor team members and contribute to the growth of the broader security organization through knowledge sharing and technical leadership.
• Build strong cross-functional partnerships to improve workflows and deliver high-quality customer outcomes.
• Lead effective meetings, clearly communicate priorities, and ensure timely execution of action items.
• Act as a trusted advisor to leadership and customers by providing sound technical judgment and operational insight.
• Stay current on security industry standards, emerging threats, and best practices to continuously improve team capabilities.

Education, Experience, Knowledge, Skills, and Abilities

• 5+ years of experience in Security Operations, Application Security, Incident Response, Vulnerability Management, or a related field.
• Previous experience leading, supervising, or mentoring technical teams.
• Strong understanding of common vulnerability classes, including the OWASP Top 10.
• Experience with incident response, vulnerability triage, and validation.
• Excellent analytical, problem-solving, organizational, and decision-making skills.
• Exceptional written and verbal communication skills with the ability to influence technical and non-technical stakeholders.

Preferred Experience

• Proven ability to manage multiple priorities in a fast-paced environment.
• OSCP or a comparable security certification, or equivalent hands-on offensive securit