Manager, Security Incident Response Team (USA)
About the role
An Overview of This Role
We’re looking for a manager to lead the GitLab security incident response team (SIRT) in the Americas region. GitLab SIRT manages and investigates cybersecurity incidents across all GitLab operating environments and operates in a tierless SOC model. The team is responsible for threat hunting, alert triage, security investigations, deep-dive DFIR, and large-scale incident response, among other responsibilities.
In this role, you will manage the day-to-day work of a team of incident response engineers - setting clear performance expectations, coaching their growth, and holding the team accountable for delivering quality results. You should have a strong technical background, be comfortable owning the full incident lifecycle from alert triage to retrospective actions, and be skilled at developing others to do the same.
We are looking for someone who makes sound operational decisions under pressure and who actively looks for opportunities to "shift left" - improving defenses and leveraging AI and automation to optimize team workflows. You will implement program direction, maintain a culture of high performance, and defend GitLab infrastructure and products including GitLab.com, GitLab Dedicated, and GitLab Dedicated for Government (FedRAMP).
This role requires availability during US West Coast business hours. Candidates based on the West Coast are preferred, though candidates in other time zones who are comfortable working these hours are also welcome to apply. Some after-hours and weekend coverage may be required to support engineers during high-severity incidents.
What You'll Do
- Manage day-to-day team operations - establish clear goals, performance expectations, and accountability for direct reports; monitor progress and ensure timely delivery of quality results.
- Develop and coach incident responders - provide candid, real-time feedback; advise on career growth; and foster a culture of investigation excellence, prioritizing depth and accuracy of analysis.
- Proactively identify and fill talent gaps - participate in hiring decisions with a focus on candidates who will amplify GitLab's values and technical rigor.