Manager, Quality & Safety

About MISUMI Americas

MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.

Manager, Quality & Safety

The Manager, Quality & Safety is a critical leadership role responsible for building, owning, and continuously improving the quality and safety ecosystems across Misumi Americas. This role directly impacts the organization's ability to deliver consistent, high-quality products to customers by leading a team of Supplier Quality Engineers, stewarding the Quality Management System (QMS), and ensuring manufacturing partners meet rigorous performance standards.

Beyond quality, this role establishes and drives a comprehensive Safety Management Program across all Misumi Americas facilities, ensuring full regulatory compliance and a proactive safety culture that protects employees and operations.

At a strategic level, this position plays a key role in the integration of Misumi and Fictiv quality systems, processes, and documentation — helping to unify two organizations into a cohesive, scalable operational framework.

Areas of Responsibility: Essential Functions

QUALITY

SUPPLIER QUALITY ENGINEERING MANAGEMENT

• Directly managing a team of Supplier Quality Engineers (SQEs), including hiring, onboarding, performance reviews, and career development
• Setting clear goals and expectations for each SQE aligned with organizational quality objectives, and conducting regular 1:1s and performance check-ins
• Coaching SQEs on effective supplier communication, corrective action follow-through, and audit execution
• Owning the end-to-end Supplier Quality program, setting strategy and standards that SQEs execute against including manufacturing partner onboarding, ongoing monitoring, and continuous improvement
• Reviewing and approving corrective action responses (CARs) escalated by SQEs, ensuring root cause rigor and closure effectiveness
• Establishing and maintaining manufacturing partner quality KPIs and presenting performance trends to senior leadership
• Undertaking special projects as required

QMS

• Ensuring that the Misumi QMS remains relevant and is bringing value to the organization in supporting both efficiency and effectiveness in our activities, while meeting customer, industry, and regulatory requirements
• Ensuring that risks and opportunities are continually being identified and addressed, using the QMS as a significant risk management tool
• Ensuring that Misumi’s evolving QMS remains compliant with the requirements of all internationally recognized standards we are registered to, or claim compliance with
• Evaluating, recommending and executing any integration of the Misumi QMS and Fictiv QMS
• Managing internal and external audits to ensure that the Misumi US organization is adhering to our QMS requirements and those of our customers and of the ISO9001 standard
• Maintaining and publishing audit primers to ensure that all auditees are prepared before external audits
• Ensuring customer-specific requirements are reviewed and integrated into our QMS
• Identifying and implementing improvements to business processes, particularly those which are in the scope of Misumi’s QMS
• Ensuring that QMS documents remain simple but effective, and are updated as processes change
• Evaluating, recommending and executing any consolidation of documentation