Manager of People Operations

Accountabilities:

• • Serve as the primary point of contact for employee questions and People-related needs, providing approachable, consistent, and thoughtful guidance.
  • Manage leaves of absence in partnership with the external leave management provider, ensuring processes are handled accurately and employees receive appropriate support.
  • Own benefits administration, including open enrollment, qualifying life events, and coordination with brokers and insurance carriers.
  • Plan and execute company offsites, virtual team events, and culture initiatives that strengthen connection and engagement across remote and hybrid teams.
  • Maintain and continuously improve the HRIS, with a focus on data integrity, reporting, workflow efficiency, and reducing manual processes.
  • Own People Operations compliance activities, including handbook and policy maintenance, exemption analysis, ADA interactive process facilitation, and monitoring of multi-state employment requirements.
  • Build and maintain accessible People Operations resources and documentation, enabling employees to self-serve answers to common questions.
  • Identify opportunities to improve People policies, processes, and programs, with a focus on operational efficiency and employee experience.
  • Collaborate with People leadership, internal People team members, benefits partners, brokers, and other third parties to ensure effective execution of People programs.
  • Manage recurring operational responsibilities with strong ownership, reliability, discretion, and attention to detail.

  Requirements:

  • 7+ years of experience in People Operations, Human Resources, or a closely related function.
  • Proven experience independently managing benefits administration and employee lifecycle processes.
  • Strong knowledge of HR compliance, including multi-state employment requirements, policy development, handbook maintenance, and related People Operations practices.
  • Experience working with HRIS platforms; hands-on experience with Rippling is preferred.
  • Demonstrated ability to design and execute organization-wide culture and employee engagement programs aligned with broader company objectives.
  • Warm, approachable communication style and the ability to serve as a trusted resource for employees across a broad organization.
  • Sound judgment when handling sensitive, confidential, or ambiguous employee situations with discretion and tact.
  • Highly organized, self-directed, and capable of managing competing priorities without close supervision.
  • Strong ownership and follow-through, including the discipline to consistently manage important recurring responsibilities.
  • Adaptability and resilience in a fast-changing, early-stage environment, with a positive and solutions-oriented approach.
  • Collaborative mindset with a strong commitment to inclusivity, teammate support, and shared success.
  • SHRM-SCP or SPHR certification is preferred.
  • Candidates based in the San Diego, California area are preferred, with the ability to work in person approximately 2–4 days per month.

  Benefits:

  • Base salary range of $135,000–$155,000, with individual compensation determined by relevant skills, experience, education, and training.
  • Comprehensive healthcare plans for employees and their families, with eligibility beginning on the first day.
  • Flexible and generous paid time off to support rest and personal wellbeing.
  • Parental leave designed to support employees welcoming a new family member.
  • Monthly cell phone and internet stipend.
  • Access to WeWork locations to support flexible work arrangements.
  • Supportive OneTeam culture centered on transparency, innovation, inclusion, collaboration, and recognition.
  • Opportunities to participate in company offsites, virtual events, and culture-building initiatives.
  • Flexible environment combining remote work with occasional in-person collaboration for team members in the San Diego area.
  • Access to resources and technology designed to help employees perform at their best.
  • Commitment to reasonable workplace accommodations for qualified individuals with disabilities.