Manager, Membership Growth Operations

Accountabilities

• • Support Growth Membership Managers across four global regions by reviewing and synthesizing monthly meeting notes, identifying recurring recruitment themes, and highlighting potential cross-regional opportunities.
  • Prepare growth summaries, trend reports, and insights for senior growth leadership to support informed decision-making and global alignment.
  • Coordinate internal and external meetings, including scheduling, agendas, communications, follow-ups, and related logistics.
  • Manage internal communication channels and create regular newsletters and updates to keep growth stakeholders informed and connected.
  • Support the planning, content development, logistics, and coordination of growth-related events and leadership sessions.
  • Serve as a first point of contact for membership qualification questions and other membership-related inquiries.
  • Track and coordinate applications and prospects throughout the membership process, ensuring alignment with established membership standards.
  • Provide operational support for regional onboarding, training, and other membership activities.
  • Coordinate the application and launch preparation process for new chapters, working with regional, technical, and administrative teams to ensure smooth implementation.
  • Maintain project trackers, timelines, deliverables, task lists, meeting documentation, and follow-up actions for key growth initiatives.
  • Coordinate with external vendors when required, ensuring deliverables meet agreed quality and timing expectations.
  • Conduct monthly audits, manage surveys and feedback processes, and monitor engagement and application flows to identify operational improvement opportunities.
  • Act as a primary liaison across leadership development, recruitment, member engagement, and accelerator functions to strengthen alignment and consistency.
  • Help develop frameworks, processes, and operating models that improve effectiveness across the growth leadership community.
  • Take on additional growth and organizational expansion initiatives as required.

  Requirements:

  • Bachelor’s degree in business, marketing, communications, or a related discipline, or equivalent professional experience.
  • At least 5 years of relevant experience in growth, development, membership, operations, or a related field.
  • Minimum 3 years of project management experience, with a demonstrated record of successfully delivering projects.
  • Experience driving growth initiatives and achieving membership or recruitment objectives, ideally within a membership-based organization or association.
  • Proven ability to coordinate cross-functional teams and translate strategic objectives into organized, actionable execution plans.
  • Experience with event management, including program budgets and marketing coordination, is an advantage.
  • Strong organizational and time-management skills, with the ability to prioritize multiple concurrent projects and deadlines.
  • Excellent written, verbal, and presentation skills, with a professional and diplomatic approach to working with entrepreneurs and senior stakeholders.
  • Advanced proficiency with CRM systems, digital marketing tools, data analytics platforms, and other technologies used to track recruitment and growth performance.
  • Strong analytical capabilities, including the ability to interpret data, identify trends, and translate insights into practical recommendations.
  • Demonstrated experience using data to optimize growth, recruitment, engagement, or membership strategies.
  • Collaborative and self-directed working style, with the ability to operate independently while contributing effectively within a global team.
  • Strong attention to detail, problem-solving ability, and a solution-oriented mindset.
  • Comfortable working across cultures, geographies, and multiple time zones.
  • Flexible, curious, and willing to continuously learn and adapt in a dynamic environment.
  • Ability and willingness to travel occasionally to support regional and chapter growth initiatives.
  • Comfortable participating in occasional early-morning or evening meetings to accommodate global time zones.

  Benefits:

  • Gross monthly salary of MXN 37,100–42,750.
  • Flexible work environment designed to support collaboration across global teams.
  • Competitive total rewards package.
  • Generous professional development resources and opportunities for continued learning.
  • Opportunity to work within a global entrepreneurial community spanning multiple countries and cultures.
  • Exposure to senior leaders, entrepreneurs, and cross-regional growth initiatives.
  • Opportunities to contribute to strategic projects involving membership growth, recruitment, chapter development, and organizational expansion.
  • Up to 5% travel as required for regional and chapter growth activities.
  • Workplace accommodations available during recruitment and employment as required by applicable law.
  • People-focused culture built around trust and respect, continuous learning, bold thinking, collaboration, and shared growth.