Manager, Mainframe Systems Programming - CICS

Key Areas of Focus for this Role

• Provide both technical and ‘soft skill’ hands on coaching to maintain and continue to build a well-rounded, well-balanced team. This includes project management, quality audits, and coordination of training sessions as well as day-to-day oversight of the team.
• Provide thought leadership
• Provides Technical support for SW solutions.
• Provide direction to Team Leaders and resources.
• Participate in client/team/Business unit meetings as well as providing documentation for client operational meetings.
• Keep abreast of changes in the standards, technologies, or methodologies
• Administer and update weekly project management documents, aligning projects with client and BU activity.
• Manage team’s ticket queue and following up on aging tickets
• Provide risk assessment and risk management
• Administer quarterly reviews
• Set quarterly and yearly goals, aligning to the Business Unit and Company
• Review assignments for accuracy and quality where applicable.
• Facilitate and coordinate software releases/upgrades or large projects.
• Collaboration with other departments
• Participate in and provide timely responses to all internal and external audits
• Participating in onboarding new clients.
• Own all facets of performance and career management for the team. Regular one-on-one meetings with all team members.

What the Ideal Candidate Brings to this Role

Required Qualifications help to assure new Associates are set up for success in their role with Ensono. To be considered for this career opportunity, it is important that you meet all Required Qualifications.

• 10+ years of related experience within an IT Operations environment with a bachelor’s degree. Relevant work experience will be considered in place of a bachelor’s degree.
• Hands-on technical experience installing z/OS and 3rd party mainframe software