Manager, Lifecycle Marketing Operations

Role Overview

As our Lifecycle Marketing Operations Manager, you'll play a key role in Oshi Health's patient marketing engine, ensuring our patients receive the right message at the right time in their care journey. You'll serve as the subject matter expert in the systems that enable our outreach, supporting omnichannel patient journeys from awareness through enrollment and retention.

Key Responsibilities

• Build and manage end-to-end patient outreach journeys in Braze, driving patient enrollment, engagement, and retention
• Collaborate cross-functionally with data engineering, product and account teams to ensure campaign logic, data fields, and workflows support both business and operational goals
• Monitor performance across engagement, conversion, and retention metrics