Manager, Global Benefits

What You'll Do

We're looking for a Global Benefit's Manager to lead the administration and operational delivery of global employee benefits programs to ensure compliance, accuracy, and a consistent employee experience aligned with organizational policies and applicable regulatory requirements across multiple markets.

Essential Duties and Responsibilities

• Lead the day-to-day administration of global employee benefits programs, such as health and welfare, retirement and pension arrangements, statutory and supplemental leave programs, and wellbeing initiatives, ensuring accurate enrollment, eligibility management, and issue resolution across regions.
• Provide oversight and direction to benefits team members on program execution, escalations, service delivery standards, and adherence to global governance frameworks.
• Lead coordination and governance of global benefits renewals across markets, ensuring alignment to financial objectives, compliance requirements, market competitiveness, and organizational strategy.
• Ensure compliance with applicable regulatory and statutory requirements across jurisdictions (for example, health coverage mandates, pension regulations, social insurance requirements, leave legislation, tax treatment of benefits, and data privacy laws).
• Partner with Payroll, Finance, Legal, HR Technology, and external vendors to support timely deductions, funding processes, reconciliations, regulatory reporting, and cross-border compliance obligations.
• Oversee global benefits administration platforms and related systems, including configuration governance, data integrity, system enhancements, access controls, and vendor performance management.
• Partner with HR Technology and Payroll teams to ensure accurate tracking, integration, and governance of benefits data within global HRIS platforms, including reporting controls, audit readiness, and data standardization.
• Oversee vendor relationships across multiple countries, including performance management, service-level monitoring, renewal execution, contractual alignment, and coordination of implementations or program changes.
• Monitor global benefits operations performance, including service levels, error rates, audit findings, employee inquiries, and process efficiency metrics, and implement scalable process improvements and internal controls where needed.
• Support global annual benefits cycles, such as open enrollment periods, statutory updates, and employee communications, ensuring a consistent employee experience while accommodating local market requirements.
• Maintain comprehensive documentation of global benefits policies, procedures, controls, and governance standards to support compliance, risk mitigation, and audit readiness.
• Provide reporting and analysis on global benefits metrics, trends, and compliance to inform decision-making and strategic planning.

What You'll Bring

• Experience in global benefits administration, including management of health, retirement, and leave programs across multiple countries.
• Knowledge of regulatory and statutory requirements for benefits in various jurisdictions.
• Strong vendor management and negotiation skills.
• Ability to partner cross-functionally with Payroll, Finance, Legal, and HR Technology teams.
• Analytical and problem-solving skills with attention to detail.
• Proficiency in HRIS and benefits administration systems.

What We Offer

• Competitive compensation and benefits package.
• Opportunity to work with a global, diverse team.
• Professional development and growth opportunities.
• A collaborative and inclusive work environment.