Manager, Business Enablement

Accountabilities:

• • Lead and manage the Business Enablement team, establishing priorities, organizing work, and fostering a high-performing, collaborative, and inclusive team culture.
  • Develop and execute operational plans that support broader business strategies, while evaluating results and identifying opportunities for improvement.
  • Lead cross-functional initiatives designed to streamline operations, strengthen workflows, and improve business processes.
  • Develop, implement, and enhance tools, workflows, and systems that increase organizational efficiency and support effective execution.
  • Analyze operational and business performance data, track key performance indicators (KPIs), and prepare reports to support strategic planning, budgeting, and forecasting.
  • Identify operational gaps, recommend process improvements, and help ensure business processes align with applicable regulations and internal policies.
  • Manage talent and performance activities, including setting expectations, developing performance goals, providing timely feedback, coaching employees, and supporting professional development.
  • Support employees in addressing and resolving workplace conflicts while promoting transparency, communication, and effective collaboration.
  • Promote organizational values and expectations, including fairness, integrity, security, honesty, responsible gambling, diversity and inclusion, and a culture of safety.

  Requirements:

  • Bachelor’s degree with at least five years of progressively responsible experience in operations, business analysis, program management, process optimization, or a related field, plus three years of supervisory or management experience; OR eight years of relevant progressive experience plus three years of supervisory or management experience.
  • Demonstrated experience leading teams, managing performance, and developing employees toward individual and organizational goals.
  • Strong understanding of operational planning, process improvement, business performance analysis, and cross-functional program execution.
  • Ability to analyze data, monitor KPIs, interpret business performance, and translate findings into actionable recommendations.
  • Strong organizational, problem-solving, communication, and decision-making skills, with the ability to manage multiple priorities and collaborate across functions.
  • Ability to build an engaging, inclusive, and transparent team environment while providing constructive feedback, coaching, and support.
  • Commitment to operating with fairness, integrity, security, honesty, and a strong focus on responsible and compliant business practices.

  Benefits:

  • Mostly remote work arrangement.
  • Occasional on-site travel approximately once per quarter for team meetings, training, and other business-related events.
  • Leadership opportunity with responsibility for team development, operational performance, and cross-functional initiatives.
  • Opportunity to contribute to process optimization, strategic planning, and organizational efficiency.
  • Source job description does not specify salary, healthcare coverage, paid time off, retirement benefits, or other additional benefits.