Manager, Business Development

Accountabilities

• • Lead, mentor, coach, and develop a team of high-performing outbound Business Development Representatives, fostering a collaborative and feedback-driven environment.
  • Establish a strong coaching culture by regularly reviewing call performance, talk tracks, emails, messaging, and prospecting techniques, while providing actionable feedback.
  • Partner closely with senior sales leadership to execute the outbound strategy, improve team performance, and support the continued expansion of the business development organization.
  • Own and continuously improve prospecting workflows, outbound campaigns, multi-touch sequences, and account targeting strategies for defined customer profiles.
  • Develop creative and highly targeted prospecting approaches, including strategic call plans, account plans, pre-call preparation, and campaign execution.
  • Monitor daily, weekly, and monthly performance metrics, using data and business insights to identify gaps, improve execution, and achieve pipeline and sales objectives.
  • Ensure representatives effectively communicate the value proposition to prospects and consistently qualify outbound opportunities against established criteria.
  • Promote a culture of curiosity, ownership, accountability, and continuous improvement while ensuring team members remain connected and avoid working in silos.
  • Work cross-functionally with account teams and sales leadership to coordinate campaigns, strengthen pipeline development, and contribute to overall revenue performance.
  • Scale processes and operational practices that enable the business development function to operate efficiently as the organization and customer demand continue to grow.

  Requirements

  • 3–5 years of experience in a relevant sales role, including at least 1–2 years in a people management, coaching, or team leadership position.
  • Demonstrated ability to motivate, develop, and improve sales representatives through structured coaching, feedback, and performance management.
  • Strong passion for outbound sales, cold calling, prospecting, and helping sales professionals continuously improve their performance.
  • Proven ability to balance hands-on execution with strategic thinking, initiative, and effective day-to-day team management.
  • Strong analytical capabilities, with the ability to interpret sales metrics and use data to identify opportunities and drive business results.
  • Excellent verbal and written communication skills, with the confidence to coach representatives and communicate effectively with leadership and cross-functional teams.
  • Strong organizational skills, attention to detail, follow-through, and the ability to manage multiple priorities in a fast-moving environment.
  • Intellectual curiosity, humility, integrity, accountability, transparency, and a genuine commitment to continuous improvement.
  • High coachability and a collaborative approach to working with leadership, peers, and team members.
  • Experience with sales engagement and CRM platforms such as Salesforce, Outreach, SalesLoft, Gong, or 6sense is an asset.
  • Familiarity with prospecting tools such as ZoomInfo, UserGems, Lusha, Cognism, or LinkedIn Sales Navigator is preferred.
  • Knowledge of sales qualification and methodology frameworks such as MEDDPICC, BANT, SPIN, or Challenger is an advantage.
  • Interest in building a long-term career in SaaS sales and developing expertise within a growing technology organization.

  Benefits

  • Fully remote-first work with flexible working arrangements across Canada.
  • Comprehensive health and wellness benefits, including medical and dental coverage.
  • Retirement savings programs and eligibility for two different bonus plans.
  • Generous paid time off to support rest, personal commitments, and well-being.
  • New-hire equipment allowance and monthly flexible spending allowance to support your remote work experience.
  • Opportunities for career growth, professional development, and internal mobility.
  • Employee-led diversity, equity, and inclusion initiatives.
  • An innovative, AI-first environment focused on continuous learning, experimentation, and better business outcomes.
  • A collaborative culture centered on exceptional results, mutual support, continuous learning, and professional growth.
  • Candidates may be required to complete pre-employment background screening, including a criminal record check, and provide proof of legal eligibility to work in Canada without sponsorship.
  • Accessibility accommodations are available throughout the recruitment process for candidates who require them.