Manager, Benefits Operations - AMER
About the role
About Remote
Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform.
About the role
This is an exciting time to join Remote and make a personal impact in the global employment space joining our Benefits team as Manager, Benefits Operations. As a dynamic and energetic professional, you will own the planning, implementation and overseeing of this chapter as part of the Benefits team. You will be reporting to the Senior Manager, Benefits Operations.
Key responsibilities
- Hire, lead, coach, support a high-performance operational team
- Deliver superior value to Remote's employees and clients
- Guarantee no revenue leakage in recharging Benefits to our Clients
- Improve & optimise on an on-going basis processes, workflows and tools
- Serve as a subject matter expert on Benefits
- Identify automation opportunities in existing workflows together with Product
- Ensure Remote's service delivery is fully compliant together with Legal
- Collaborate effectively and efficiently with Payroll, Finance, Legal, Product, Engineering
- Support reporting, audit, compliance, and data integrity initiatives
- Be able to go from “scout to scale” and actually start things up
- Be an internal and external champion of Remote's values and Benefits team's goals
The ideal candidate
- You have 5+ years of working experience
- You have HR generalist experience and Benefits specific experience across multiple countries
- You have operational experience across multiple roles
- You have managed small or medium teams directly reporting to you
- You have a customer-oriented approach, with a pragmatic personality
- You are passionate about accomplishing goals and ensuring quality
- You are passionate about team-work and developing people
- You are able to quickly adapt to a fast-paced, international, scale-up environment
- You write and speak fluent English
- You have solid startup experience (nice to have)
- You speak multiple languages (nice to have)
- You have previous experience in working remotely (nice to have)
- Demonstrates strong automation and AI capabilities and AI fluency.
Practicals
- You'll report to: Senior Manager, Benefits
- Team: Benefits
- Location: Anywhere in [EMEA or AMERICAS or APAC]
- Start date: As soon as possible
Application process
- (async) Profile review
- Interview with recruiter
- (async) Written challenge