Manager, Benefits

About the role and what you'll be doing:

• Manage and develop a team of benefits analysts, providing coaching, performance feedback, and professional development
• Oversee day-to-day administration of health and welfare plans, retirement programs, leave management, wellness initiatives, and voluntary benefits across global regions
• Lead annual benefits planning cycles, including plan design reviews, vendor evaluations, contract negotiations, and open enrollment execution
• Ensure compliance with federal, state, and local benefits regulations (ERISA, ACA, COBRA, HIPAA, FMLA) as well as applicable global regulatory requirements
• Manage relationships with benefits vendors, brokers, and consultants to ensure service delivery meets organizational standards and requirements across regions
• Develop and execute benefits communication strategies to educate employees and drive engagement throughout the employee lifecycle
• Analyze benefits data, utilization trends, and costs to provide insights and recommendations
• Partner with Payroll, HRIS, and Finance teams to ensure accurate benefits administration, billing reconciliation, and system integration
• Serve as escalation point for complex employee benefits inquiries and resolve issues in a timely and compliant manner
• Monitor market trends and competitive practices to recommend program improvements and innovations that support talent attraction and retention

Job Requirements & Qualifications

• Bachelor's degree in Human Resources, Business Administration, Finance, or related field
• 5–7 years of progressive experience in benefits administration
• 1–2 years of people management or team leadership experience
• Strong working knowledge of US benefits regulations and compliance requirements
• Proficiency with HRIS and benefits administration platforms
• Excellent analytical, communication, and project management skills
• Strong attention to detail with the ability to ensure accuracy across high-volume, complex work
• Ability to manage multiple priorities and adapt to shifting demands while maintaining delivery commitments
• Experience supporting benefits programs in Brazil, India, or other international markets
• Professional certification (CEBS, CBP, PHR, SPHR, or similar)
• Experience with global benefits or multi-country compliance
• Exposure to using AI tools or technologies to improve efficiency or enhance benefit processes

Why Ensono?

Ensono is a place to make better happen – for our clients and for your career. You can do great things through innovation or collaboration, by learning or volunteering, or to promote diversity and