Managed Lending Partner Success Intern

About us:

Kiva is a global nonprofit, founded in 2005, with a mission to expand financial access and help underserved communities thrive. Kiva unlocks capital for borrowers through crowdfunded loans supported by individuals around the world. Lenders on Kiva can start with as little as $25 to support causes that matter most to them, whether that’s gender equity and support for women, refugees, climate change, small businesses, agriculture, and more. Since our founding, over two million people have invested over $2 billion in real dreams and real opportunity, spanning more than 100 countries and over 5 million borrowers.

Kiva's values:

• Impact first - This is why we exist. This is the drumbeat we march to. Every day.
• Extreme ownership - Own it; you, your relationships, your impact. Insist that others support you and hold you accountable.
• Be curious and bold - Never stop learning. Question assumptions. Take Risks and dream big.
• Inclusion. Equity. Diversity. - Without reservation and without caveat. In our hiring, in our workplace and in our impact in the world.
• Honor and integrity - Do the most right thing in the most right way. Cherish diversity and respect each other.
• Love and kindness always - Say what you mean. Mean what you say. And don't say it mean. Clarity. Courage. Kindness.

Intern Program

Since its founding, volunteerism has been an integral part of Kiva's foundation and success. As a Kiva Intern, you will contribute your passion, drive, ideas, and expertise to expanding our reach and impact while taking on immediate and significant responsibilities within your team. In addition to learning on the job, you'll partake in a variety of educational, social, and professional development workshops and events that will accelerate your professional growth while learning about Kiva and the non-profit, technology, and microfinance sectors.

Through this volunteer internship, we’re hoping to provide a high-caliber learning experience. With the completion of our internship program, you will take away many in-demand job skills. Additionally, all Kiva interns will gain exposure to foundational microfinance concepts and ongoing professional development tailored to your career goals. This position will also put you in contact with a wide array of employees around the world, giving you a jump start on networking opportunities.

This Kiva internship is a 6-month, part-time (24 - 32 hours per week), United States-based, remote volunteer position.

Department overview:

Kiva’s Managed Lending team works with institutional partners to design and deliver customized lending programs on the Kiva platform. These partnerships enable organizations to deploy capital at scale while reaching underserved communities around the world.

The team supports partners across the full lifecycle of their programs, from initial setup and campaign design to ongoing management, reporting, and optimization. This includes coordinating across internal teams, maintaining strong partner relationships, and ensuring programs run smoothly and effectively.

Role overview:

As a Managed Lending Partner Success Intern, you will support the Partner Success team in managing relationships with Kiva's institutional lending partners. Your responsibilities will include assisting with partner onboarding, campaign management, data analysis, reporting, and cross-functional coordination. You will help ensure that partners have a positive experience and that lending programs are executed efficiently.

• Assist in partner onboarding and setup of new lending programs
• Monitor and support active campaigns, troubleshooting issues as needed
• Analyze partner data and prepare performance reports
• Coordinate with internal teams (e.g., Product, Engineering, Marketing) to resolve partner needs
• Contribute to process improvements and documentation

Qualifications:

• Current student or recent graduate with an interest in microfinance, social impact, or operations
• Strong written and verbal communication skills
• Detail-oriented with strong organizational skills
• Proficient in Google Sheets/Excel and data analysis
• Ability to work independently in a remote environment
• Passion for Kiva's mission