Mainframe Systems Programmer – CICS

Accountabilities:

• • Provide technical support for CICS Transaction Server (CICS TS) and related OEM software products across enterprise z/OS environments.
  • Fulfill customer service requests and resolve reported technical issues in a timely manner while maintaining high service standards.
  • Install, configure, maintain, upgrade, and enhance CICS TS and applicable vendor software in accordance with established procedures and best practices.
  • Support 24/7/365 operations across multiple time zones, including on-call coverage, scheduled weekends, and overtime when required.
  • Assist with customer migrations and transitions by identifying and resolving technical challenges without disrupting project timelines or targeted migration dates.
  • Collaborate with project managers and other functional teams to prepare customer environments for operating system upgrades and other planned changes.
  • Execute tasks associated with customer disaster recovery plans in coordination with disaster recovery teams.
  • Implement vendor fixes, product corrections, upgrades, and new functionality in accordance with IT service management and change-control procedures.
  • Follow established schedules and procedures to ensure efficient use of technical resources and timely implementation of changes.
  • Contribute to proactive maintenance and optimization activities that improve the stability, performance, and scalability of customer mainframe environments.

  Requirements:

  • Bachelor’s degree in a relevant field or equivalent professional experience.
  • At least 5 years of hands-on experience working on IBM zSeries/mainframe platforms, including installation and maintenance of CICS TS and related OEM products.
  • Thorough knowledge of CICS TS capabilities, configuration, installation, tailoring, and operational concepts.
  • Strong experience with IBM SMP/E for software installation and maintenance.
  • Experience with tools and products used to monitor and manage CICS TS region performance.
  • Strong analytical and troubleshooting skills, with the ability to diagnose complex technical issues and determine appropriate solutions.
  • Ability to work independently, take ownership of assignments, and manage multiple priorities under tight deadlines.
  • Excellent written, verbal, and presentation skills for communicating effectively with customers, project managers, and technical teams.
  • Ability to collaborate effectively while also operating with minimal supervision in a high-pressure environment.
  • Willingness and availability to work an 8:00 AM–5:00 PM local schedule, along with on-call rotations, overtime, and scheduled weekend work.

  Benefits:

  • Competitive full-time salary range of $65,000–$123,000, with placement based on skills, experience, internal equity, and business needs.
  • Eligibility for additional compensation programs, including an annual performance-based bonus and potential equity participation.
  • Remote work flexibility, with the ability to work from home or an office when client requirements permit.
  • Flexible work scheduling.
  • Unlimited paid time off.
  • Three health plan options.
  • 401(k) retirement plan with company match.
  • Dental, vision, short- and long-term disability, life, AD&D, and flexible spending account options.
  • Family-forming benefits, including fertility coverage and adoption/surrogacy reimbursement.
  • Paid childbearing and parental leave.
  • Education reimbursement, student loan assistance, or 529 college funding.
  • Sabbatical leave and wellness programs.