Machine Learning Engineering Manager, Personalization

What You'll Do

• Lead, coach, and develop a team of machine learning engineers, creating an inclusive, high-performing engineering culture.
• Set the technical direction for the team while partnering with Product, Data Science, and Engineering leaders to deliver impactful machine learning capabilities.
• Guide the design, development, deployment, and operation of production machine learning systems at scale.
• Support engineers through technical mentorship, career development, performance management, and regular feedback.
• Drive execution by helping the team prioritize work, remove obstacles, and continuously improve delivery.
• Foster engineering excellence through modern software engineering practices, experimentation, and operational excellence.
• Partner across squads and missions to influence technical strategy and ensure alignment across the Personalization organization.
• Champion thoughtful adoption of emerging machine learning technologies, including large language models, where they create meaningful user value.

Who You Are

• You have experience leading and developing high-performing engineering teams.
• You have built trust through coaching, mentoring, and supporting engineers in their career growth.
• You have deep expertise building and operating production machine learning systems at scale.
• You understand the end-to-end machine learning lifecycle, from experimentation through deployment and monitoring.
• You are experienced working with modern machine learning techniques, including large language models and generative AI applications.
• You communicate effectively across engineering, product, and data science partners.
• You care about building inclusive teams where collaboration, curiosity, and continuous learning thrive.
• You balance technical excellence with pragmatic decision-making and delivering meaningful business outcomes.

Where You'll Be

• We offer you the flexibility to work where you work best! For this role, you can be within the Eastern Standard time zone.