M365 Migration Specialist

Accountabilities

• • Serve as the technical subject matter expert for Microsoft 365 migration initiatives, including tenant-to-tenant and Active Directory-to-M365 migrations.
  • Support the development of detailed migration plans, tenant configurations, execution strategies, governance processes, and user adoption approaches.
  • Execute migrations of mailboxes, distribution groups, public folders, calendars, and other messaging objects using appropriate migration tools and PowerShell automation.
  • Configure, manage, and troubleshoot Quest On Demand Migration or BitTitan MigrationWiz to support large-scale migration activities.
  • Lead Entra ID migration and restructuring activities, including identity consolidation, domain changes, and hybrid identity configurations.
  • Develop and implement coexistence and cutover strategies designed to provide a seamless user experience throughout migration waves.
  • Migrate Microsoft 365 collaboration services, including Teams, SharePoint, and OneDrive, to the target Microsoft 365 environment.
  • Troubleshoot directory synchronization issues, mail delivery problems, hybrid identity errors, authentication challenges, and other migration-related incidents.
  • Conduct root cause analysis and implement remediation plans to resolve complex technical issues efficiently.
  • Maintain security controls, compliance requirements, identity governance policies, and organizational standards throughout the migration lifecycle.
  • Collaborate closely with security, network, infrastructure, and support teams to coordinate dependencies and resolve cross-functional issues.
  • Create and maintain migration runbooks, technical documentation, configuration records, procedures, and knowledge-transfer materials.
  • Provide hands-on support to users following migration and help stabilize environments during the post-migration period.
  • Support transition activities and handoff to the steady-state support or operations team once migration activities are completed.
  • Contribute to user adoption, change management, and training initiatives where required to support successful M365 adoption.

  Requirements

  • 3+ years of hands-on experience performing technical migrations, Microsoft 365 implementations, or client support and service operations.
  • Proven experience delivering Microsoft 365 migrations for enterprise or external clients.
  • Strong understanding of Microsoft 365 administration, Exchange Online, identity management, and cloud-based collaboration services.
  • Practical experience with tenant-to-tenant and/or Active Directory-to-Microsoft 365 migrations.
  • Strong knowledge of SMTP, mail flow, connectors, DNS records, MX, SPF, DKIM, and transport rules.
  • Experience using PowerShell to automate the migration and management of users, groups, mailboxes, and other directory objects.
  • Deep understanding of identity architectures, including SSO, federation, ADFS, hybrid identity, and authentication protocols such as OAuth and SAML.
  • Hands-on experience with Entra ID migration, identity consolidation, domain changes, and hybrid configurations.
  • Experience migrating Microsoft Teams, SharePoint Online, OneDrive, Exchange Online, and related Microsoft 365 workloads.
  • Experience with migration platforms such as Quest On Demand Migration or BitTitan MigrationWiz.
  • Strong troubleshooting and root cause analysis skills, particularly for directory synchronization, authentication, mail flow, and hybrid identity issues.
  • Ability to understand complex technical dependencies and develop practical migration and remediation strategies.
  • Strong documentation, communication, coordination, and stakeholder management skills.
  • Ability to work effectively with security, networking, infrastructure, application, and support teams.
  • Microsoft certifications such as MS-300, MS-700, or MS-102 are preferred.
  • Experience with domain re-homing, coexistence planning, and migration cutover activities is an advantage.
  • Experience working in regulated industries, large enterprise environments, or multi-tenant Microsoft 365 environments is desirable.
  • Exposure to user adoption strategies, change management, and technical training is a plus.
  • Ability to work independently, manage competing priorities, and provide effective post-migration support.

  Benefits

  • 12-month contract with potential for extension or conversion.
  • Fully remote work arrangement.
  • Opportunity to work on complex enterprise-scale Microsoft 365 migration initiatives.
  • Hands-on exposure to Microsoft 365, Entra ID, Exchange Online, Teams, SharePoint, OneDrive, PowerShell, and migration platforms.
  • Opportunity to develop expertise across identity, cloud collaboration, messaging, security, governance, and migration architecture.
  • Collaboration with cross-functional technical teams, including security, networking, infrastructure, and support.
  • Opportunity to contribute to migration strategy, technical documentation, user adoption, and transition-to-support activities.
  • Professional growth through exposure to large-scale cloud transformation and modernization projects.