Loan Administrator

Accountabilities

• • Administer the complete lifecycle of loan facilities and transactions, including drawdowns, rollovers, repayments, prepayments, funding, rate fixings, fees, commissions, external payments, interest collections, and Nostro reconciliations.
  • Manage the day-to-day operational administration of an assigned loan portfolio, responding to ad-hoc queries, investigating discrepancies, and tracking relevant data points.
  • Oversee facilities and associated product structures while ensuring Business-as-Usual deliverables are completed accurately, efficiently, and on time.
  • Maintain accurate operational reference data and support designated data-management processes.
  • Apply internal control frameworks and ensure operational activities comply with applicable regulatory and organizational requirements.
  • Identify and escalate operational anomalies, bottlenecks, risks, and control deficiencies to the appropriate team leadership.
  • Collaborate with international Business Support teams and colleagues across multiple locations to ensure smooth and consistent loan operations.
  • Contribute to process improvements, ad-hoc assignments, and strategic initiatives led by management.
  • Support IT and management teams during system releases, including preparing for and executing User Acceptance Testing (UAT).
  • Maintain current knowledge of loan operations, relevant systems, processes, and regulatory requirements.
  • Complete mandatory training and continuously develop the technical and operational knowledge required for the role.
  • Follow Canadian regulatory requirements, internal policies, operational procedures, financial-security controls, fraud-prevention measures, and anti-financial-crime requirements.

  Requirements

  • Bachelor’s or Master’s degree in Business, Management, Information Technology, or a related discipline.
  • 3–5 years of commercial banking operations experience, ideally with exposure to loan administration; experience with ACBS is preferred.
  • Strong understanding of core banking operations, including accounting, funding, Nostro entries, and cash management.
  • Familiarity with loan agreements, credit facilities, contractual terms, conditions, and related lending processes.
  • Strong proficiency in Microsoft Office, particularly Excel and Word, with the ability to learn proprietary loan, payment, and operational platforms.
  • Fluent, professional-level English communication skills; French proficiency is an asset, as are additional languages.
  • Strong investigative and problem-solving abilities, with the capacity to analyze discrepancies and resolve complex operational issues.
  • Experience working with IT teams in project environments, including User Acceptance Testing (UAT), is valuable.
  • Excellent written and verbal communication skills, with the ability to work effectively with international and cross-functional stakeholders.
  • Collaborative mindset and the ability to work effectively within diverse, globally distributed teams.
  • Strong organization, adaptability, multitasking, and time-management skills.
  • Ability to remain composed and effective in high-pressure operational situations.
  • Self-motivated, detail-oriented, accountable, and capable of working independently.
  • Willingness to work within a 9:00 AM–6:00 PM schedule, with occasional operational support potentially required outside standard working days.
  • Ability to operate according to a U.S. holiday calendar.

  Benefits

  • CAD $80,000 annual salary.
  • Term-to-permanent employment opportunity.
  • Flexible working hours within the standard 9:00 AM–6:00 PM schedule.
  • Hybrid flexibility: voluntary remote work for up to 2 days per week after completing 2 months of tenure.
  • Opportunity to work within an international loan operations environment supporting complex commercial banking activities.
  • Exposure to cross-border teams and Business Support functions in North America and internationally.
  • Opportunity to contribute to process improvements, technology initiatives, and UAT activities.
  • Professional development through ongoing domain training and mandatory learning programs.
  • Opportunity to build expertise in loan administration, data governance, operational controls, and financial-services compliance.