Legal Assistant | Case Support Specialist

Accountabilities:

• • Monitor workflows and assigned tasks to ensure deadlines are met and nothing falls through the cracks.
  • Maintain accurate, organized records and communication tracking across ongoing matters and client interactions.
  • Request, collect, organize, and follow up on required documentation to keep processes moving efficiently.
  • Communicate with clients professionally through email and occasional phone calls, providing timely and helpful support.
  • Schedule calls, coordinate calendars, and help manage appointments and other administrative activities.
  • Support business transactional work and other legal administrative activities as needed.
  • Track outstanding actions and follow up proactively to prevent delays, missed steps, or operational oversights.
  • Manage multiple priorities while maintaining accuracy, responsiveness, and consistent follow-through.
  • Identify opportunities to improve workflows, processes, and day-to-day efficiency.
  • Use the Lawcus CRM to maintain relevant information and support organized case and workflow management.

  Requirements:

  • At least 1 year of experience as a Legal Assistant, Legal Support Specialist, or in a comparable legal support role; alternatively, a relevant Bachelor's degree in Legal Studies may be considered.
  • Strong organizational skills with exceptional attention to detail and the ability to manage multiple priorities simultaneously.
  • Proven ability to follow through on tasks, deadlines, documentation requests, and client communications.
  • Strong written and verbal English communication skills.
  • Professional, confident, and courteous approach to client interactions.
  • Comfortable working in a fast-paced environment while remaining calm, accurate, and effective under pressure.
  • Proactive mindset with the initiative to anticipate needs and suggest practical workflow improvements.
  • Strong interpersonal skills and the ability to collaborate effectively with colleagues and clients.
  • Ability to manage detailed administrative work without becoming overwhelmed or losing sight of priorities.
  • Familiarity with Lawcus CRM is preferred.
  • Ability to work independently in a fully remote environment while maintaining accountability and consistent communication.
  • Availability to work Monday through Friday during 9:00 AM–5:00 PM CST, with the listed work shift extending to 9:00 AM–6:00 PM CST/CDT depending on daylight-saving time.

  Benefits:

  • Monthly compensation range of $1,150–$1,220 USD.
  • Competitive salary.
  • Paid Time Off.
  • Bonuses.
  • 100% remote/home-based position.
  • Full-time, long-term career opportunities.
  • Parental Leave.
  • Professional development and training.
  • Dedicated team support.
  • Opportunity to contribute to workflow improvements and develop valuable legal operations experience.
  • Work with an international, culturally diverse remote environment.
  • Supportive workplace focused on employee growth and alignment with client values.