Legacy Support Engineer

Accountabilities

• • Provide daily operational support for legacy mainframe applications and associated database environments.
  • Administer, maintain, troubleshoot, and optimize IDMS databases, including DL/I-style databases, schemas, subschemas, backups, recovery processes, upgrades, and patching.
  • Support Db2 z/OS environments, including SQL activities and core mainframe database administration functions.
  • Diagnose and resolve complex production issues across legacy platforms while minimizing service disruption and downtime.
  • Analyze system and database performance, identify opportunities for optimization, and implement appropriate tuning activities.
  • Support traditional batch processing environments, including JCL, job scheduling, monitoring, and production workflows.
  • Participate in incident management, root-cause analysis, problem resolution, and long-term remediation planning.
  • Collaborate with cross-functional technical teams to implement system enhancements, patches, updates, and configuration changes.
  • Support maintenance windows, release cycles, environment migrations, and other production activities as required.
  • Assist with modernization initiatives involving legacy platforms and database environments.
  • Use workload automation tools such as Control-M to support job scheduling, calendar management, monitoring, and troubleshooting when applicable.
  • Document operational procedures, technical changes, system configurations, troubleshooting activities, and best practices to maintain knowledge continuity.
  • Work effectively with distributed teams while independently managing assigned priorities, production responsibilities, and deadlines.
  • Provide occasional off-hours support for production emergencies and planned maintenance activities.

  Requirements

  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related technical discipline.
  • 7+ years of experience supporting legacy or mainframe systems in production environments.
  • Strong hands-on mainframe experience, including production support, troubleshooting, performance analysis, and system optimization.
  • Demonstrated experience as a Mainframe Database Administrator supporting IDMS environments.
  • Strong knowledge of IDMS, including DL/I-style databases, schema and subschema concepts, maintenance, upgrades, patching, backup and recovery, performance tuning, and incident resolution.
  • Working knowledge of Db2 z/OS, SQL, and mainframe database administration fundamentals.
  • Experience supporting traditional batch processing systems, JCL, job scheduling, and production operations.
  • Strong analytical and troubleshooting skills with the ability to investigate complex technical problems and identify root causes.
  • Excellent written and verbal communication skills, with the ability to collaborate effectively across distributed technical teams.
  • Ability to work independently in a remote environment, manage competing priorities, and maintain accountability for deliverables.
  • Familiarity with Control-M workload automation, including scheduling, calendar configuration, monitoring, and troubleshooting, is preferred.
  • Experience supporting legacy platform modernization or migration initiatives is a plus.
  • Exposure to federal, public sector, or large enterprise environments with structured change-control processes is preferred.
  • Willingness and ability to provide occasional off-hours support for production emergencies and scheduled maintenance.
  • Must reside in the United States and be eligible to obtain a Public Trust clearance.

  Benefits

  • Competitive compensation.
  • Fully remote, full-time work environment.
  • Medical coverage with multiple plan options.
  • Dental and vision insurance.
  • Personal time off and paid holidays.
  • Paid parental leave.
  • Retirement savings options, including pre-tax and Roth plans.
  • Flexible spending and dependent care savings accounts.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • Tuition and professional training reimbursement.
  • Employee assistance program.
  • Opportunities to contribute to public sector technology and high-visibility enterprise environments.
  • Equal opportunity workplace committed to employment practices free from discrimination.