Lead Product Manager - Provider Direct Connect

Accountabilities:

• • Define and execute the product vision, strategy, roadmap, and investment priorities for Provider Direct Connect capabilities.
  • Develop scalable, standardized integration solutions that improve provider engagement, simplify information exchange, and support enterprise growth.
  • Engage directly with provider organizations and internal stakeholders to understand needs, identify pain points, and uncover opportunities for product innovation.
  • Build and maintain strong relationships with providers, technology partners, vendors, and cross-functional stakeholders to drive successful outcomes.
  • Partner with technology, architecture, operations, and implementation teams to establish integration standards and shape long-term platform capabilities.
  • Translate customer, provider, and business needs into clear product requirements, prioritized initiatives, and actionable delivery plans.
  • Balance near-term delivery priorities with long-term platform strategy, scalability, standardization, and sustainability.
  • Support provider onboarding, adoption, and ongoing satisfaction in partnership with implementation and customer success teams.
  • Establish meaningful product success metrics and use data and performance insights to guide prioritization and product decisions.
  • Communicate roadmap priorities, business value, risks, progress, and outcomes effectively to senior leadership and key stakeholders.
  • Drive continuous improvement initiatives that enhance provider experiences, operational efficiency, and ease of information exchange.
  • Lead large, complex, cross-functional initiatives from strategy and discovery through execution and delivery.

  Requirements:

  • Bachelor’s degree or equivalent professional experience.
  • 8+ years of experience in Product Management, Healthcare Technology, Provider Solutions, Integration Management, Digital Products, or a related field.
  • Proven experience developing product vision, strategy, roadmaps, and delivering products from concept through implementation.
  • Demonstrated success leading complex, cross-functional initiatives involving business, operations, technology, and external stakeholders.
  • Strong experience managing complex stakeholder relationships and influencing decisions within matrixed organizations.
  • Hands-on experience with integration-based products, platforms, APIs, digital connectivity solutions, or related technologies.
  • Ability to gather, prioritize, and translate customer and business requirements into actionable product strategies and requirements.
  • Excellent communication and presentation skills, with confidence engaging audiences ranging from technical teams to senior executives.
  • Experience defining product success metrics and using data to guide prioritization, investment, and strategic decisions.
  • Strong organizational skills and the ability to manage multiple priorities effectively in a fast-paced environment.
  • Customer-focused mindset with strong attention to detail and a demonstrated ability to drive execution.
  • Experience working directly with provider organizations, health systems, physician groups, or provider-facing technology solutions is preferred.
  • Knowledge of healthcare interoperability standards and transactions such as FHIR, HL7, X12, and API-based integrations is a strong advantage.
  • Experience with provider integrations, connectivity platforms, interoperability solutions, or data exchange capabilities is preferred.
  • Experience building strategic relationships with external providers and partners is a plus.
  • Familiarity with healthcare payer operations, provider engagement, digital health, or healthcare interoperability ecosystems is advantageous.
  • Experience partnering with Customer Success, Provider Services, Implementation, or Account Management teams is preferred.
  • An MBA, MHA, or other relevant advanced degree is a plus.

  Benefits:

  • Competitive annual base salary of $126,300–$173,700, depending on location, qualifications, experience, education, and other job-related factors.
  • Eligibility for a bonus incentive plan based on individual and/or organizational performance.
  • Medical, dental, and vision insurance.
  • 401(k) retirement savings plan.
  • Paid time off, company holidays, and personal holidays.
  • Paid parental and caregiver leave.
  • Short-term and long-term disability coverage.
  • Life insurance.
  • Fully remote work arrangement across the United States.
  • Company-provided support for working effectively from home, subject to internet and workspace requirements.
  • Opportunities to contribute to meaningful healthcare technology initiatives with broad organizational impact.
  • Occasional travel for training or meetings may be required.
  • Full-time schedule of approximately 40 hours per week.