Lead Product Designer (United States)

What you will do

• Drive major design initiatives that span multiple product areas and significantly impact business outcomes, leading cross-functional teams through complex design challenges.
• Lead and scale our design system, establishing governance, documentation, and adoption processes that ensure consistency and efficiency across all product touchpoints.
• Partner with Product and Engineering leadership to integrate design thinking into organizational strategy and roadmap planning, influencing product decisions at the leadership level.
• Plan and execute strategic user research that informs product direction and business strategy, using data and analytics to measure design impact on business metrics.
• Mentor and develop designers across all levels while leading design critiques and establishing feedback cultures that elevate the entire team.
• Lead cross-functional ideation sessions for complex problems, creating solutions at the intersection of design, business objectives, and technology that advance design-driven initiatives.

The experience you will bring

• 7+ years of professional experience as a Product Designer, with demonstrated progression in scope and impact, including a portfolio showcasing strategic thinking and design leadership
• Proven track record of driving major design initiatives that significantly impacted business outcomes, with experience establishing design processes or standards in growing organizations
• Familiarity/experience with leveraging AI, automation, and emerging technologies in design, including creating AI-driven features with awareness of ethical considerations
• Demonstrated ability to influence product strategy and business decisions through design expertise, including experience leading cross-functional teams and building consensus among diverse stakeholders
• Advanced experience in user research methodologies and strategic research planning, with proven ability to balance competing priorities and make strategic trade-offs
• Expert-level proficiency in design tools and systems with experience scaling design operations, plus a strong understanding of technical constraints and development processes
• Proven experience mentoring and developing design talent across multiple levels, with strong communication and presentation skills for senior leadership and executive teams