Lead Network Technical Program Manager

Role Description

As the Lead Network Technical Program Manager, you will play a pivotal role in managing a team of TPM’s executing complex network projects. Your extensive experience in network migrations, combined with strong cross-functional collaboration skills, will be essential in ensuring meticulous planning, coordination, and execution of these initiatives to meet strategic business objectives.

In this role, you’ll:

• Lead cross-functional collaboration between the Network Engineering and Network Reliability teams with the wider enterprise level teams in support of network projects and new product introductions.
• Drive planning, detailed project plans, timelines, and milestones in collaboration with stakeholders.
• Develop and maintain NetEng and NRE organizational roadmap and delivery calendar for network projects, ensuring alignment with organizational goals and objectives.
• Lead a team of TPMs managing the work execution of the NetEng and NRE teams, providing leadership and direction for ongoing and future projects.
• Ensure adherence to industry standards and best practices in network migration, program management, and the ethical integration of AI technologies.
• Provide regular status updates, reports, and presentations to NetEng & NRE leads, senior leadership, and other cross-functional stakeholders.

At a minimum, we would like you to have:

• Bachelor's degree in Computer Science, Electrical Engineering, Operation Management or related field, or equivalent practical experience.
• 10 years of experience in technical program management with focus in the following areas: planning, hardware/software implementations, network, and large scale migration projects
• 5 years of experience leading a group of technical project managers to achieve business objectives.
• Successfully led complex cross functional projects with the goal of reducing subscriber impact and maintaining highest SLA’s.
• Demonstrated project management skills with deep experience in developing and managing complex project plans, timelines, and deliverables.

It’s preferred if you have:

• PMI PMP, ITIL, and or Six Sigma certifications
• Capability to lead cross-functional collaboration and coordination with diverse teams and stakeholders as well as develop/maintain reporting to meet the needs of the business.
• Expert level knowledge of ISP and/or Telecom networks, systems, tools, and processes.
• Experience with project management and ticketing systems/tools, including Jira and ServiceNow