Lead Instructor: Data Center Technician (Data Center Technician 8)

Job Summary

Lead Instructors at Correlation One are responsible for delivering high-quality, live, virtual instruction and partnering with company personnel to drive exceptional learning outcomes. Their main focus as educators is to conduct large synchronous online lectures on technical content, training anywhere from 100 to 8,000+ diverse learners at a time, depending on the program. This role involves preparing and leading virtual classroom sessions, collaborating with operations personnel, and contributing to the overall success of the program.

Program Specific Information

• Program dates: June 15th - October 9th
• Lecture days/time: Wednesdays and Fridays from 19:00 - 21:30 AEST (5:00 - 7:30am ET)

Virtual Classroom Leadership

• Prepare and lead virtual classroom sessions for a range of learners.
• Oversee the management of class time Q&A and monitor chat flow, and overall class energy and engagement dynamics

Collaboration

• Collaborate closely with Correlation One operations personnel to ensure smooth program delivery and adherence to schedules.
• Be flexible in contributing to classes during weekdays and/or weekends, as program schedules vary.
• Assist in lesson design, development, and improvement which may include tracking edits, suggestions, or changes to curriculum as needed

Expectations

In addition to the core responsibilities, Lead Instructors are expected to adhere to the following expectations:

Professionalism

• Interact professionally with learners, Correlation One staff, additional contractors, and guest speakers, maintaining a high level of courtesy and respect.

Lecture Preparation

• Diligently and adequately prepare for lectures to ensure the delivery of high-quality content.

Dynamic Online Presence & Responsiveness and Empathy

• Be highly responsive and empathetic to learners, providing thoughtful answers and assistance throughout the lesson
• Adjust the lesson pace and presentation to meet the needs of diverse learners while also maintaining responsibility for timely delivery of the prepared content.
• Exhibit an energy, pacing, and ability to make complex topics accessible and maintain strong learner engagement

Communication

• Communicate respectfully, recognizing that online or written communication may lack tone.
• Maintain extra communicative contact with Correlation One personnel.

Positive Attitude

• Foster a healthy learning environment by maintaining a positive attitude and promoting a culture of learning.

Course Improvement

• Contribute to course improvement by providing thoughtful and transparent feedback to the Correlation One team.