Lead GTM Systems Administrator

About the Role

You'll own the Supply systems domain and lead the work that makes the org faster and smarter:

• Own the Supply GTM stack. Administer the call recording, sequencing, and data enrichment platforms end-to-end — user setup, permissions, sequences, automations, and troubleshooting — alongside the Salesforce and iPaaS foundation underneath them. Lead multiple concurrent initiatives, set direction, and make and communicate the trade-offs with precision.
• Build declaratively first, code when it counts. Design and ship solutions Flow-first (record-triggered, screen, and scheduled Flows; validation rules; permission-based security). Write lightweight Apex — trigger handlers, small async/batch jobs, and the test coverage to back them — and build Lightning Web Components for custom UI where declarative tooling falls short. Know when not to write code.
• Guard data integrity across the stack. Own accurate sync and data quality between Salesforce and the tools — enrichment data, call/activity capture, and sequence engagement flowing cleanly into the CRM. Monitor system health, diagnose sync failures at the root cause, and build the guardrails that keep the data clean.
• Design scalable processes. Partner with sales leadership and RevOps to turn manual, ad hoc outbound workflows into durable, scalable automation aligned to business goals.
• Set the standard and raise the team. Define admin standards, documentation, and conventions for the stack. Mentor more junior admins, serve as the escalation point for complex tooling issues, and coach the team through tricky cross-functional decisions.
• Lead tool evaluation and rollout. Drive evaluation, selection, and implementation of new tooling for the stack, choosing the right tool for the problem and navigating ambiguity with confidence.

What You'll Bring to Engine

• 5–7 years in Salesforce administration, ideally supporting a sales, business development, outbound, or RevOps function.
• Salesforce Administrator certification required; Platform App Builder and/or Platform Developer I strongly preferred.
• Deep declarative expertise: Flow (all types), validation rules, permission sets, sharing/security model, and sound data model design.
• Working developer fluency on the platform: you can read and write lightweight Apex (triggers via a handler pattern, simple classes, async/batch, test classes) and build LWCs for custom interfaces. You understand governor limits, bulkification, and th