Lead Brand Marketing Coordinator
About the role
Lead Brand Marketing Coordinator
Kapitus is looking for a creative self-starter to join our Marketing team as Lead Brand Marketing Coordinator to support the development and execution of Kapitus' brand marketing initiatives across customer advocacy, online reputation management, digital PR, creative asset development, and brand communications. Working closely with the Director of Brand Marketing, this individual will help bring brand programs to life, coordinate cross-functional projects, and ensure marketing initiatives are executed on time and at a high standard.
The ideal candidate is an organized, detail-oriented marketer who enjoys balancing strategic thinking with hands-on execution. This role requires strong project management skills, excellent communication abilities, and a passion for building meaningful brand experiences for customers, partners, and employees.
What you'll do:
Online Reputation & Customer Advocacy
- Support the Director of Brand Marketing in the execution of Kapitus' online reputation management strategy.
- Monitor and respond to reviews across Trustpilot, Google Business Profile, BBB, and other relevant platforms.
- Coordinate review-generation initiatives designed to increase review volume and improve customer ratings.