Lead Analytics Consultant (CJA)

Accountabilities

• • Lead analytics strategy and implementation design for Adobe Analytics and Adobe Customer Journey Analytics in collaboration with clients, analytics engineers, and developers.
  • Facilitate measurement strategy workshops, gather business requirements, and translate them into structured analytics solutions.
  • Audit existing Adobe Analytics and Customer Journey Analytics implementations and identify opportunities to improve data quality, tracking, and measurement.
  • Develop and maintain analytics documentation, including business requirements documents, solution design requirements, and technical design documentation.
  • Recommend best practices for analytics instrumentation and data capture across Adobe Analytics and CJA.
  • Configure Adobe Analytics report suites in line with measurement requirements and web-tracking strategies.
  • Design and configure multi-channel Customer Journey Analytics implementations, including connections, data views, and related components, while applying identity-resolution concepts appropriately.
  • Analyze data to uncover meaningful business insights and distinguish actionable findings from surface-level reporting.
  • Build dashboards and reports in Adobe Analytics and CJA Workspace that communicate insights through clear and compelling data stories.
  • Translate analytical findings into narratives and recommendations that executives, marketing leaders, and other stakeholders can act upon.
  • Serve as a trusted advisor to clients and internal teams, helping shape analytics strategy rather than simply responding to requests.
  • Present analytics findings and deliver customized, hands-on training sessions for clients and internal stakeholders.
  • Manage client expectations, prioritize high-impact initiatives, and ensure solutions and deliverables are consistently delivered to a high standard.
  • Stay current with developments across the analytics ecosystem through industry events, communities, conferences, publications, and open-source initiatives.
  • Promote strong information security and data protection practices, including appropriate handling of sensitive information and compliance with applicable privacy standards such as GDPR and CCPA.

  Requirements

  • 5+ years of experience working in an agency or consulting environment, with strong client-facing experience.
  • 5+ years of hands-on experience with Adobe Analytics and Adobe Customer Journey Analytics.
  • Strong understanding of analytics implementation processes, data collection, reporting, measurement strategy, and analysis.
  • Deep expertise in Adobe Analytics and CJA, including implementation design, report suites, connections, data views, and identity-resolution concepts.
  • Experience translating ambiguous business requirements into practical analytics strategies and technical solutions.
  • Strong data storytelling skills, with the ability to uncover meaningful insights and communicate them clearly to technical and non-technical audiences.
  • Excellent verbal and written communication skills, including confidence presenting findings to executives, marketing leaders, and other stakeholders.
  • Strong consulting and stakeholder-management skills, with the ability to influence decisions and build trusted client relationships.
  • Ability to facilitate workshops, gather requirements, provide recommendations, and deliver customized analytics training.
  • Strong analytical, problem-solving, prioritization, and decision-making abilities in fast-paced environments.
  • Adobe Analytics and Adobe Customer Journey Analytics certifications are preferred.
  • Exposure to additional Adobe Experience Platform solutions such as Real-Time CDP (RT-CDP) and Adobe Journey Optimizer (AJO) is a plus.
  • Strong understanding of data privacy, information security, and responsible data-handling practices, including GDPR and CCPA considerations.
  • Adaptability, curiosity, initiative, and a commitment to continuous learning and professional development.

  Benefits

  • Opportunity to work on strategic analytics initiatives with enterprise clients and influence how organizations use data for decision-making.
  • Exposure to complex Adobe Analytics and Customer Journey Analytics implementations across diverse business environments.
  • Opportunity to operate as a trusted advisor, shaping measurement strategy rather than simply executing analytics requests.
  • Collaborative environment combining analytics, engineering, technology, and business expertise.
  • Opportunities for continuous professional development through industry communities, conferences, and emerging analytics practices.
  • Potential exposure to broader Adobe Experience Platform technologies, including RT-CDP and AJO.
  • Remote work opportunity within the United States.
  • Employment visa sponsorship may be available for eligible candidates.