Key Account Manager

<div class="content-intro"><p><strong><span data-contrast="auto">About Us</span></strong><span data-ccp-props="{"134233117":false,"134233118":false,"335559738":0,"335559739":280}"> </span></p>

<p>SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. <strong>Powered by two trusted, global brands, Shark and Ninja</strong>, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. </p>

<p><strong>AI at SharkNinja </strong></p>

<p>At SharkNinja, we’re building an AI-native culture. We’re not waiting for the future; we’re creating it. Our people are expected to experiment boldly, adopt new tools, and continuously raise what’s possible to create meaningful impact for our consumers. If you believe the best way to do your job hasn’t been invented yet, you’ll fit right in.</p></div><p><span data-contrast="auto">This is a digital-first commercial role at the center of SharkNinja's online growth strategy. Reporting to the Director of Sales, the Key Account Manager owns and grows the dot-com business for one of our key retail accounts, partnering closely with the customer and with cross-functional teams (marketing, supply chain, category management, and finance) to execute an omni-channel strategy that maximizes online assortment, traffic, and conversion.</span><span data-ccp-props="{"335559739":120}"> </span></p>

<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">Duties and Responsibilities</span></span></strong><span data-ccp-props="{"335559738":260,"335559739":120}"> </span></p>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Own and grow dot-com revenue and profit for assigned retail partners, in line with company strategy</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Maximize the online assortment and digital shelf: product content, listings, ratings and reviews, and search visibility to drive discoverability and conversion</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Drive traffic-to-conversion across the path to purchase using web attribution, retail media and sponsored ads, affiliate programs, and on-site merchandising levers</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Lead promotional, marketing, and joint business plans with internal and external stakeholders, tied to digital growth targets</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="5" data-aria-level="1"><span data-contrast="auto">Translate data into decisions, building clear data visualizations, business reviews, and reports that identify online growth opportunities and areas for improvement</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="6" data-aria-level="1"><span data-contrast="auto">Report on POS and digital KPIs (traffic, conversion, market share, AOV), trends, and factors impacting the online business</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="7" data-aria-level="1"><span data-contrast="auto">Monitor stock levels and jointly produce forecasts, with monthly reporting and tracking</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="8" data-aria-level="1"><span data-contrast="auto">Establish and run a weekly operating cadence to manage multiple concurrent workstreams cohesively</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="9" data-aria-level="1"><span data-contrast="auto">Gather and communicate competitive factors impacting the business, including new competitive items, pricing, and promotions</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="10" data-aria-level="1"><span data-contrast="auto">Work internally with cross-functional teams to develop digital offerings and assortment strategies that adhere to each club partner's parameters while driving profitable growth</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="11" data-aria-level="1"><span data-contrast="auto">Identify white space and online market share opportunities across the portfolio, sizing the profitable growth available in each</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="12" data-aria-level="1"><span data-contrast="auto">Diagnose deficiencies in online conversion and digital penetration, then build the strategies and levers to close them</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="13" data-aria-level="1"><span data-contrast="auto">Drive dot-com tentpole events and promotional moments that generate outsized, profitable online growth</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">Attributes and Skills</span></span></strong><span data-ccp-props="{"335559738":260,"335559739":120}"> </span></p>

<p><strong><span data-contrast="none">Digital commerce depth (required)</span></strong><span data-ccp-props="{"335559738":160,"335559739":60}"> </span></p>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="14" data-aria-level="1"><span data-contrast="auto">Hands-on experience owning or heavily influencing dot-com sales, with real fluency in conversion funnel, path to purchase, web attribution, affiliates, and the drivers that turn online traffic into conversion</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>

<li data-leveltext="•" data-font="" data-listid="2" data-list-defn-props="{"335552541":1,"335559685":360,"335559991":260,"469769242":[8226],"469777803":"left","469777804":"•","469777815":"hybridMultilevel"}" data-aria-posinset="15" data-aria-level="1"><span data-contrast="auto">Track record maximizing an online assortment and digital shelf, either brand-side or retailer-side</span><span data-ccp-props="{"335559739":60}"> </span></li>

</ul>

<ul>