Junior Product Support Specialist

About the role

We’re looking for a Junior Product Support Specialist to join the Amplemarket Support Team — the friendly experts helping our customers get the most out of our platform.

If you’re curious, resourceful, and eager to kickstart your career in tech, this role is for you. You don’t need previous experience in SaaS or product support - just strong communication skills, problem‑solving instincts, and a genuine desire to learn.

What is Amplemarket all about?

Amplemarket's premise is that a lot of the playbooks used by B2B sales teams that worked 5 years ago don't cut it anymore.

In today's environment, sales teams need to have a tremendous amount of information about their prospects to decide when is the best moment and channel to reach out in the most relevant way. You can't do this with 5 different data/sales enablement point solutions that don't share the same data schema and barely communicate with each other. Amplemarket is the all-in-one compound solution that enables this.

Our AI-powered sales platform helps B2B companies generate more opportunities thanks to our advanced lead generation engine, hyper-personalized sequencing, omnichannel outreach, and AI-powered smart actions. We are backed by Y Combinator, and we are powering the sales teams at some of the fastest-growing companies in the world like Deel, Moveworks, H1 and Vanta.

The Support Team

The Support Team at Amplemarket is on a mission to deliver the best customer experience in the industry. You’ll be the face of our product - guiding users, identifying patterns in feedback, and working with Product and Engineering to make things even better. As you grow, you’ll learn how SaaS companies operate behind the scenes and develop skills that will set you up for a long career.