Junior CRM & Marketing Automation Assistant

Accountabilities

• • Assist with the management, configuration, and optimization of CRM workflows supporting sales, marketing, and broader business operations.
  • Support the setup, testing, monitoring, and refinement of automated marketing campaigns focused on lead nurturing and engagement.
  • Investigate workflow, CRM, and automation issues, researching solutions and taking initiative to resolve challenges efficiently.
  • Collaborate with different teams to understand business needs and ensure CRM workflows and automations support operational goals.
  • Assist with integrations between CRM systems and third-party applications, particularly through automation platforms such as Zapier.
  • Help maintain reliable and organized automation processes, identifying opportunities to improve efficiency and reduce manual work.
  • Support basic reporting and analysis to help monitor campaign and workflow performance.

  Requirements

  • Basic hands-on experience with CRM or marketing automation platforms such as Zoho, Monday, GoHighLevel, Zapier, Trello, Notion, or similar tools.
  • Approximately 1–2 years of relevant experience is preferred, although motivated junior candidates with strong learning ability are encouraged to apply.
  • Strong problem-solving skills and a proactive approach to researching and resolving technical or operational challenges.
  • Ability to learn new platforms, tools, and processes quickly in a changing environment.
  • English proficiency at approximately B2 level and bilingual communication skills in Spanish and English, as the position supports a LATAM-based environment.
  • Familiarity with Google Workspace/Google Suite and basic reporting or analytics.
  • Strong attention to detail, organization, and ability to manage multiple tasks reliably.
  • Bonus experience or knowledge in HTML, CSS, SQL, or AMPscript.
  • Curiosity about CRM, automation, digital marketing, and technology, with an interest in developing toward a CRM Specialist career path.

  Benefits

  • 100% remote work.
  • Weekends off.
  • Flexible remote environment suitable for professionals based in LATAM.
  • Opportunity to develop hands-on expertise in CRM and marketing automation.
  • Potential career progression into a CRM Specialist role within approximately six months, based on performance and development.
  • Exposure to CRM platforms, automation tools, integrations, campaign workflows, and reporting.