IT/Technical Support Specialist

How You Will Contribute

As the IT/Technical Support Specialist, you will perform the following and/or similar activities:

Education and/or Work Experience Requirements

• 3–5 years of experience in technical support, or a related role.
• Bachelor’s degree in Information Technology, Computer Science, or related field, or equivalent experience preferred. High school diploma/GED required.

Additional Eligibility Qualifications

• Must complete and clear a Non–Sensitive Tier II - Moderate Check and Clearance background check (administered by HHS).
• Must be able to commit to the Postpartum Support International vision and be passionate about its mission.
• Must possess optimal (high) internet speeds and be able to maintain optimal speeds for the utility of operating systems and platforms.
• Must utilize a quiet and secure office space for privacy and confidentiality.

Physical Requirements

• Ability to safely and successfully perform the essential job functions consistent with the ADA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
• Required to sit, stand, walk, speak, and hear while performing the duties of this job regularly. The position requires extensive computer use, so the employee must have sufficient hand dexterity to use a computer keyboard and related equipment.

Schedule: 20 hours per week, Monday - Friday, 2:00 AM - 6:00 AM EST. Pay: $27.50 per hour.