IT Operations Engineer

<p><strong>The Basics</strong></p>

<p><span data-contrast="auto"><span data-ccp-parastyle="Body Text">The</span> <span data-ccp-parastyle="Body Text">Op</span><span data-ccp-parastyle="Body Text">erat</span><span data-ccp-parastyle="Body Text">ions</span> <span data-ccp-parastyle="Body Text">Engineer</span> <span data-ccp-parastyle="Body Text">is</span> <span data-ccp-parastyle="Body Text">responsible</span> <span data-ccp-parastyle="Body Text">for</span> <span data-ccp-parastyle="Body Text">provisioning,</span> <span data-ccp-parastyle="Body Text">i</span><span data-ccp-parastyle="Body Text">nsta</span><span data-ccp-parastyle="Body Text">llat</span><span data-ccp-parastyle="Body Text">ion/configu</span><span data-ccp-parastyle="Body Text">ration,</span> <span data-ccp-parastyle="Body Text">operation,</span> <span data-ccp-parastyle="Body Text">and</span> <span data-ccp-parastyle="Body Text">maintenance</span> <span data-ccp-parastyle="Body Text">of systems hardware and software and related infrastructure</span><span data-ccp-parastyle="Body Text"> with a particular focus on support for R&D people, processes and technology</span><span data-ccp-parastyle="Body Text">.</span><span data-ccp-parastyle="Body Text"> This role </span><span data-ccp-parastyle="Body Text">participates in technical research and development to enable continuing innovation </span><span data-ccp-parastyle="Body Text">across Tanium’s R&D and Engineering </span><span data-ccp-parastyle="Body Text">infrastructure</span><span data-ccp-parastyle="Body Text"> while ensure </span><span data-ccp-parastyle="Body Text">hardware, operating systems, software systems, and related procedures a</span><span data-ccp-parastyle="Body Text">re operational, secure, and well maintained.</span></span><span data-ccp-props="{"201341983":0,"335559685":127,"335559731":0,"335559738":74,"335559740":280,"335559991":361}"> </span></p>

<p> </p>

<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">Minimum</span> <span data-ccp-parastyle="heading 1">Job</span> <span data-ccp-parastyle="heading 1">Qualifications</span></span> <span data-ccp-props="{"335559685":127}"> </span></strong></p>

<ul>

<li><span data-contrast="auto">Bachelor's Degree or Equivalent Experience</span><span data-ccp-props="{"335559738":74,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">2-3 years relevant work experience</span><span data-ccp-props="{"335559738":36,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Experience with Meraki network hardware and web interface</span><span data-ccp-props="{"201341983":0,"335559685":847,"335559737":248,"335559738":37,"335559740":280,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Direct experience working with AWS, Azure, and/or Google Cloud</span><span data-ccp-props="{"201341983":0,"335559685":847,"335559737":248,"335559738":37,"335559740":280,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="none">Experience managing common services, such as DNS, DHCP, and Active Directory</span><span data-ccp-props="{"201341983":1,"335559738":0,"335559740":217,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="none">Familiar with monitoring and analytics tools, such as Nagios, Splunk, CheckMK, and/or DataDog</span><span data-ccp-props="{"335559738":37,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Basic understanding of common network technologies and protocols</span><span data-ccp-props="{"335559738":36,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Problem solving skills required to analyze complex situations and use various commercial / open-source tools to quickly resolve technical challenges</span><span data-ccp-props="{"201341983":0,"335559685":847,"335559737":249,"335559738":37,"335559740":280,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Authorized to work in the U.S.</span><span data-ccp-props="{"201341983":1,"335559738":0,"335559740":217,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

</ul>

<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">Preferred</span> <span data-ccp-parastyle="heading 1">Job</span> <span data-ccp-parastyle="heading 1">Qualifications</span></span><span data-ccp-props="{"335559685":127}"> </span></strong></p>

<ul>

<li><span data-contrast="auto">3-5 years relevant work experience</span><span data-ccp-props="{"335559738":74,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-ccp-props="{"335559738":74,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}">West Coast-based candidates strongly preferred</span></li>

<li><span data-contrast="auto">Highly-competitive candidates will have knowledge of and hands-on experience with the following technologies:</span><span data-ccp-props="{"335559738":37,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Tanium</span><span data-ccp-props="{"335559738":36,"469777462":[1567,1568],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Ansible</span><span data-ccp-props="{"335559738":37,"469777462":[1567,1568],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Python, Windows & Linux shell scripting</span><span data-ccp-props="{"335559738":37,"469777462":[1567,1568],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Github Enterprise, Artifactory, Jenkins, Cloudflare</span><span data-ccp-props="{"335559738":37,"469777462":[1567,1568],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Experience writing scripts in common scripting languages (e.g. Python and Bash and PowerShell)</span><span data-ccp-props="{"335559738":36,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

</ul>

<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">Essential</span> <span data-ccp-parastyle="heading 1">Job</span> <span data-ccp-parastyle="heading 1">Functions</span></span><span data-ccp-props="{"335559685":127,"335559738":1}"> </span></strong></p>

<ul>

<li><span data-contrast="auto">Travel on short notice for network troubleshooting as needed</span><span data-ccp-props="{"335559738":74,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Manage the day to day operations of Tanium’s infrastructure</span><span data-ccp-props="{"335559738":74,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Participate in the planning of both short and long-term goals and direction for IT</span><span data-ccp-props="{"335559738":36,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Develop tools for automation of tasks and integration of other central IT services</span><span data-ccp-props="{"335559738":37,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Follows the change management process</span><span data-ccp-props="{"335559738":36,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Document system configuration, installations, and maintenance processes</span><span data-ccp-props="{"335559738":9,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Collaborate with DevOps and Engineering teams to resolve operational challenges and streamline workflows</span><span data-ccp-props="{"335559738":36,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

</ul>

<p><strong><span data-contrast="none"><span data-ccp-parastyle="heading 1">Core</span> <span data-ccp-parastyle="heading 1">Competencies</span></span><span data-ccp-props="{"335559685":127}"> </span></strong></p>

<ul>

<li><span data-contrast="auto">Demonstrates initiative and motivation</span><span data-ccp-props="{"335559738":74,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Excellent oral and written communication skills</span><span data-ccp-props="{"335559738":37,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>

<li><span data-contrast="auto">Team player</span><span data-ccp-props="{"335559738":36,"335559991":361,"469777462":[847,848],"469777927":[0,0],"469777928":[1,1]}"> </span></li>