IT Engineer Senior

Accountabilities

• • Provide ongoing support for enterprise applications and infrastructure technologies, troubleshooting issues and recommending improvements.
  • Work closely with stakeholders to gather relevant information and data and develop a consistent understanding of product performance, quality, and operational support needs.
  • Contribute accurate and timely estimates for assigned technology work and deliver projects and tasks according to agreed expectations.
  • Collaborate with other IT teams on technical tasks, troubleshooting activities, and cross-functional initiatives as required.
  • Evaluate emerging software, infrastructure technologies, and industry developments to help identify opportunities for modernization and future technology improvements.
  • Perform application and infrastructure testing to ensure solutions meet established quality standards, IT requirements, and operational expectations.
  • Build and maintain appropriate test data and support structured testing activities.
  • Ensure applications and infrastructure comply with defined security standards and identify potential technology risks.
  • Analyze and maintain an understanding of the data associated with supported technologies.
  • Identify, document, and communicate technology risks and potential areas for improvement.
  • Help maintain documented processes, technical standards, best practices, and operational procedures.
  • Support additional technology initiatives and special projects as assigned.

  Requirements

  • Bachelor’s degree in Information Technology, Computer Science, a related discipline, or equivalent combination of education and professional experience.
  • Typically 5+ years of relevant IT experience for candidates with a bachelor’s degree or equivalent experience.
  • Demonstrated experience supporting enterprise applications and/or infrastructure in a professional IT environment.
  • Strong analytical and troubleshooting capabilities with the ability to investigate technical issues and identify practical solutions.
  • Ability to analyze data and use supporting information to evaluate technology performance, quality, and operational effectiveness.
  • Experience with application or infrastructure testing and familiarity with IT standards, quality practices, and security requirements.
  • Ability to collaborate effectively with business stakeholders, IT teams, and other internal partners.
  • Strong organizational skills with the ability to manage multiple priorities, estimates, deadlines, and support activities.
  • Ability to evaluate emerging technologies and understand their potential impact on existing technology environments.
  • Strong communication skills and the ability to document processes, standards, risks, and technical information clearly.
  • Commitment to maintaining secure, reliable, high-quality technology solutions.
  • Ability to work effectively in a remote or hybrid environment and contribute as part of a collaborative team.

  Benefits

  • Salary range of $72,000–$120,000 annually.
  • Eligibility for an annual performance-based incentive opportunity.
  • Comprehensive health insurance benefits.
  • 401(k) retirement benefits.
  • Life insurance coverage.
  • Disability benefits.
  • Paid time off.
  • Remote work flexibility within the United States.
  • Access to onsite locations for employees who prefer or require an office environment.
  • Inclusive, collaborative workplace focused on innovation, employee perspectives, and professional growth.
  • Opportunity to contribute to technology initiatives supporting greater financial access, choice, and opportunity.