IT Asset Management Executive

Accountabilities:

• • Manage the IT asset lifecycle: Oversee procurement coordination, receipt, inspection, tagging, allocation, transfer, maintenance, recovery, replacement, decommissioning, and disposal of IT assets.
  • Maintain asset records: Keep accurate and up-to-date records covering make, model, serial number, asset tag, configuration, warranty, location, custodian, status, and other relevant asset information.
  • Manage hardware and software: Track laptops, desktops, servers, monitors, printers, mobile devices, networking equipment, storage devices, accessories, and software licenses.
  • Coordinate asset allocation: Issue assets following the required approval and acknowledgment processes and maintain appropriate handover and return documentation.
  • Support employee lifecycle processes: Coordinate with HR, IT, and managers to allocate assets during onboarding and recover them promptly during transfers and employee exits.
  • Conduct audits and reconciliation: Perform physical asset verification and periodic inventory audits, reconcile physical assets against asset registers, and investigate discrepancies.
  • Track distributed assets: Maintain visibility of technology deployed across offices, client sites, project locations, and remote-working environments.
  • Coordinate with external partners: Work with Procurement, Finance, vendors, and OEMs on purchases, repairs, warranty claims, replacements, leases, and service agreements.
  • Monitor asset maintenance: Track assets under repair and follow up to ensure timely resolution and closure.
  • Manage warranties and renewals: Monitor warranty, AMC, lease, and software license renewal dates and take appropriate action ahead of expiry.
  • Support asset disposal: Maintain records of damaged, lost, stolen, obsolete, and non-functional assets and coordinate approved disposal and e-waste processes.
  • Protect information security: Ensure storage devices are securely erased or destroyed before reassignment or disposal.
  • Monitor software compliance: Maintain software license records and track allocation, utilization, and compliance requirements.
  • Prepare operational reports: Produce regular reports covering inventory, asset allocation, ageing, warranty status, repair activity, and asset availability.
  • Maintain ITSM records: Update asset-related tickets, requests, approvals, and other information within designated ITSM or asset-management systems.
  • Support audits: Assist with internal, client, statutory, and information-security audits by providing accurate asset documentation and records.
  • Improve processes: Identify opportunities to strengthen asset-management procedures, controls, documentation, and overall operational efficiency.

  Requirements:

  • Education: Bachelor’s degree or diploma in Information Technology, Computer Science, Electronics, Business Administration, or a related discipline.
  • Professional experience: 2–5 years of experience in IT asset management, IT inventory management, desktop support, IT operations, or a closely related field.
  • Asset lifecycle knowledge: Practical experience managing hardware and software assets throughout their lifecycle.
  • Inventory management: Working knowledge of IT asset registers, inventory controls, physical verification, reconciliation, and discrepancy management.
  • Technical understanding: Basic knowledge of laptops, desktops, servers, network equipment, peripherals, and other common IT infrastructure.
  • IT management tools: Familiarity with asset-management, ITSM, ERP, or ticketing platforms.
  • Reporting skills: Proficiency in Microsoft Excel and the ability to prepare clear operational and inventory reports.
  • Documentation: Strong attention to detail and the ability to maintain accurate records and audit-ready documentation.
  • Communication: Good written and verbal communication skills, with the ability to coordinate effectively across technical and non-technical teams.
  • Organization: Highly structured and dependable, with the ability to manage multiple assets, requests, deadlines, and stakeholders simultaneously.
  • Preferred ITSM/ITAM knowledge: Familiarity with ITIL and IT Asset Management practices is an advantage.
  • Certifications: ITIL Foundation, ISO 27001 awareness, or a relevant ITAM certification is preferred but not mandatory.
  • Multi-location experience: Experience managing assets across multiple offices, client sites, or distributed locations is beneficial.
  • Compliance knowledge: Familiarity with software license compliance and e-waste disposal requirements is an advantage.
  • Platform experience: Exposure to ServiceNow, Zoho, ManageEngine, Jira Service Management, or similar platforms is preferred.

  Benefits:

  • Health insurance covering the employee, spouse, children, and dependent parents.
  • Long-term benefit savings plan with employer matching contributions.
  • Professional development opportunities to strengthen technical and operational expertise.
  • Career advancement opportunities within the organization.
  • Exposure to a broad range of IT assets, infrastructure environments, ITSM processes, and asset-management practices.