IT Administrator

Role Roadmap

As a Systems Administrator, you’ll be a key technical force behind our end-user tech stack—owning everything from cloud services and identity management to endpoint configuration and support infrastructure. You won’t just respond to tickets; you’ll actively build the internal systems that power the modern workplace.

About You

• Managing, configuring, and optimizing core systems like Azure AD, Okta, Intune, JAMF, O365, and others
• Supporting a wide range of cloud workloads, including Exchange Online, SharePoint, and Jira
• Writing and maintaining automation scripts (PowerShell, Python) to improve operational efficiency
• Collaborating across engineering and business teams to deploy and refine internal tools
• Troubleshooting and resolving issues across both Windows and macOS environments
• Supporting collaboration platforms including Teams, Slack, Zoom, and productivity suites
• Improving documentation, internal process clarity, and user help resources
• Participating in after-hours support as needed

You likely have:

• 3+ years of experience managing cloud-based and enterprise tech environments
• Deep knowledge of Office 365, Azure AD, Exchange Online, and SharePoint Online
• Experience with IAM tools: Okta, Azure AD, Active Directory, GSuite, Auth0
• Scripting proficiency in PowerShell or Python for automation
• Hands-on experience with Intune, SCCM, JAMF, and managing both Mac and Windows platforms
• Familiarity with collaboration tools like Teams, Zoom, Slack, and Office Suite
• Experience with ITSM tools such as Jira, ServiceNow, or Zendesk
• A passion for great support and a desire to help others resolve technical issues

Bonus traits:

• High attention to detail and follow-through
• Clear communicator who thrives in cross-functional teams
• Curiosity and a love of learning