Internal Events Manager
About the role
Job Overview
The Events Manager will own one of the highest-volume and most operationally complex programs in our events portfolio: a benefit fairs program of 200+ open enrollment events per year, delivered directly to our members. This role demands someone who leads with a customer service mindset- every detail, every touchpoint, and every stakeholder interaction reflects on the Lantern brand and our members’ experience.
Beyond the OE program, this role supports internal events as well as our annual client conference. The right person thrives in structured complexity- they build systems, follow through on every detail, and collaborate naturally across teams with competing priorities.
This role sits at the intersection of Client Success, Member Marketing, and Growth Marketing Events teams. If you’re someone who finds deep satisfaction in logistics done right, and understands that at this volume, the process IS the product then this is the role for you.
Responsibilities
- Own the end-to-end