Integrations Analyst I/II (Remote)

Job Description

The Onboarding Data Integrations Analyst partners with project teams to implement data integrations for new client configurations. This role focuses primarily on inbound HRIS census and benefits conversion files, with additional responsibilities including ad hoc inbound and outbound integrations supporting vendors such as wellness partners, 401(k), ACA and reporting solutions. This is a fast-paced, multi-project environment requiring strong organization, technical aptitude, and stakeholder communication skills. Businessolver is a workspace anywhere company.

The Gig:

• Own the full lifecycle of new data exchange development, including requirements gathering, documentation, file configuration, testing oversight, and on-time launch
• Serve as the primary liaison between internal teams and external clients/vendors to document specifications and integration requirements
• Collaborate with project team members to understand client-specific benefits structures, file layouts, mappings, and configuration profiles
• Configure and document data files, establish secure file transfers, and execute testing plans
• Coordinate and facilitate meetings with clients and vendors to review specifications, layouts, and test results
• Partner with project managers to maintain project tracking documentation, timelines, and status reporting
• Utilize industry-standard file formats and integration tools
• Support peer quality assurance efforts, including defect tracking and resolution
• Identify risks and participate in status discussions, escalating issues as needed
• Deliver exceptional customer service to both clients and internal teams
• Own the transition from onboarding to steady-state (business-as-usual), including documentation handoff, knowledge transfer, and issue resolution
• Contribute to a culture of continuous improvement

What you need to make the cut:

• 4+ years of administrative outsourcing analyst or equivalent industry experience; SaaS environment experience preferred
• Proficiency with XML and strong Excel skills
• Demonstrated ability to work with large data sets, identify patterns, and ensure data accuracy
• Experience using tools such as SQL, Beyond Compare, JavaScript