Integration Health Engineer

Your Impact on our Mission

Zocdoc’s most important asset is our people. As an Integration Health Engineer, you’ll play a meaningful role in making sure Zocdoc's core technology and data flows are stable, performant, and reliable. You will be the proactive guardian of our system integrations, ensuring seamless connectivity between various applications and third-party services. Your expertise will be vital to maintaining the high availability of our systems, which is critical to Zocdoc's mission of delivering a better healthcare experience.

You’ll enjoy this role if you are…

• Personally motivated by solving complex, real-time technical puzzles.
• Autonomous, urgent, and creative. You genuinely love diagnosing system failures and searching for solutions that are complete, not just the obvious band-aid.
• Highly detail-oriented and meticulous about system reliability and performance.
• Passionate about maintaining the highest standards of data flow and system connectivity.
• A proactive problem-solver who anticipates and resolves issues before they impact the business.
• The kind of person who thrives on cross-functional collaboration with engineering and operations teams.
• Serious about your work, but not about yourself. Let’s face it - the way things are going, you kind of need a sense of humor.

Your day to day is…

• Full ownership of the continuous monitoring and health checks of system integrations.
• Troubleshooting and resolving real-time integration errors, API failures, and data flow disruptions.
• Building and fostering relationships with Account, DevOps, and IT teams to coordinate fixes and improvements.
• Analyzing logs and alerts to determine the root cause of system failures and documenting resolutions.
• Optimizing existing integrations for efficiency and enhanced performance.
• Working with cutting edge GenAI tools and technology.

You’ll be successful in this role if you have…

• An unrelenting desire to build more equitable, inclusive and diverse workplaces. You view this role as an opportunity to create positive change
• Meaningful (2+ years) experience in system integration health, API monitoring, and network troubleshooting
• The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation