Instructional Design Lead

<p>Syllo is a software company in the legal space that offers an AI-powered litigation workspace<br>that enables lawyers to safely harness the power of language models. After spending years<br>developing our cloud-based application, Syllo's platform is now used by a wide range of legal<br>professionals — from the largest law firms in the world to the most prestigious law schools.<br><br>We are a lean, fast-moving, and multi-disciplinary company led by exceptional lawyers and<br>engineers. We hold each other accountable to achieve ambitious goals in a timely way while<br>treating one another with respect and understanding. If you're excited about AI and passionate<br>about being part of a remote team that seeks to transform the legal practice, then read on!<br><br>We are seeking an Instructional Designer to join the training department. In this role, you own<br>the architecture of Syllo Academy: the LMS infrastructure, the curriculum design standards that<br>every piece of training content must meet, the production of video and multimedia assets, and<br>the certification program that validates client proficiency. You will be the operational and<br>creative backbone of the training department, and the quality of everything the department<br>ships runs through you.<br><br><strong>Key responsibilities</strong></p>

<ul>

<li>Architect and continuously improve Syllo Academy — defining the structure, navigation,<br>and learner experience for all client-facing and internal training content</li>

<li>Administer the LMS, including user management, content organization, course<br>publishing, reporting configuration, and integration with other Syllo systems</li>

<li>Establish and maintain curriculum design standards for the training department,<br>including templates, style guides, and quality review checklists that govern content<br>output</li>

<li>Produce video and multimedia training assets — screen recordings, narrated<br>walkthroughs, interactive exercises, and knowledge checks — working from scripts and<br>outlines provided by subject matter experts</li>

<li>Develop, maintain, and score certification exams that validate user proficiency on Syllo's<br>platform</li>

<li>Own learning analytics: configure dashboards, generate reports on completion,<br>assessment performance, and engagement, and surface insights to the training team<br>and client-facing stakeholders</li>

<li>Manage the production pipeline for new training content as Syllo ships product releases,<br>coordinating with the training team subject matter experts to keep content current</li>

<li>Identify opportunities to improve the learner experience through A/B testing, feedback<br>loops, and analysis of engagement and performance data<br><br></li>

</ul>

<p><strong>Qualifications</strong><br>Note: this is a wish list. Please do not hesitate to apply if you only have some of these<br>qualifications, especially if you come from a less traditional background. We value both current<br>skills and proven potential, and will give you an opportunity to present your best foot forward<br>as part of our hiring process.</p>

<ul>

<li>3+ years of experience in instructional design, learning experience design, or a directly<br>related role in a SaaS or technology environment</li>

<li>Demonstrated experience administering an LMS (such as Docebo, Absorb, Cornerstone,<br>or similar) at the system level — not just publishing content</li>

<li>Proficiency with video and multimedia production tools such as Camtasia, Articulate,<br>Adobe Captivate, or equivalent</li>

<li>Experience developing assessments and certification programs, including item writing,<br>rubric design, and pass/fail calibration</li>

<li>Working knowledge of learning analytics — familiarity with SCORM or xAPI, and comfort<br>configuring and interpreting reporting dashboards</li>

<li>Strong project management and production workflow skills; you can run a content<br>pipeline across multiple contributors and deadlines</li>

<li>Experience designing for legal or compliance audiences is a plus, as is exposure to AI-<br>powered software products</li>

</ul>

<p><strong>Capabilities</strong></p>

<ul>

<li>Systems thinking: you see the Academy as a whole and you manage all of it as a<br>connected system</li>

<li>Craft: you produce learning assets that are clear, well-paced, and genuinely useful to<br>legal professionals</li>

<li>Standards discipline: you establish design standards and hold the department to them<br>consistently</li>

<li>Analytical orientation: you use data to identify what's working and what isn't, and you<br>act on it</li>

<li>Collaboration: you work effectively with subject matter experts and others on the team<br><br></li>

</ul>

<p>Compensation will be negotiated based on your qualifications and experience, with a salary range of $105K – $130K, with potential for a higher range for exceptional candidates. Total compensation package includes equity and benefits.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">United States - Remote Pay Range</div><div class="pay-range"><span>$105</span><span class="divider">—</span><span>$130 USD</span></div></div></div>