Inside Sales Specialist - Salon
About the role
About You
The Inside Sales Specialist (Salon) will be dedicated to growing the Salon channel. You will be responsible for aggressively driving new business acquisition and expanding Nutrafol’s footprint within the salon and professional hair industry. This is a high-energy, high-volume "hunting" and closing role conducted entirely via phone, email, and digital outreach.
In this role, you will identify potential new salon partners, handle cold and warm outreach, articulate the value of the Nutrafol portfolio, and close the initial partnership. Your primary objective is driving new account openings. Once an account is signed and successfully onboarded, you will seamlessly transition them to our Account Management team for ongoing service and relationship growth. Your call points will include salon owners, independent stylists, and premium hair professionals.
Responsibilities
- Execute High-Volume Outreach: Actively prospect, cold call, and pitch potential new salon accounts and hair professionals to build a robust sales pipeline.
- Drive Account Acquisition: Own the entire sales cycle from initial contact to close, consistently achieving and exceeding monthly new account opening quotas.
- Pitch & Educate: Confidently present Nutrafol’s product portfolio, clinical validity, and retail revenue benefits to salon owners and decision-makers virtually.
- Seamless Handoff: Ensure a smooth, "White Glove" transition of newly closed accounts to the Account Management team for long-term growth and service.
- Leverage Promotions: Use corporate marketing initiatives, promotions, and launch strategies as levers to build urgency and close new business.
- Maintain CRM Accuracy: Routinely and effectively utilize Salesforce to track leads, log activities, manage pipeline stages, and report on sales metrics.
- Collaborate Internally: Partner closely with the Salon Account Management and Marketing teams to ensure alignment on brand messaging and onboarding processes.
- Uphold Brand Integrity: Demonstrate honesty, integrity, and professional passion, modeling behaviors consistent with Nutrafol’s high standards.
Requirements
- Bachelor’s Degree or equivalent relevant sales experience
- 2–4 years of proven success in an Inside Sales, B2B outbound sales, or business development role with a track record of exceeding quotas
- Preferred experience within the beauty, salon, luxury retail, or wellness industry selling to professionals or business owners
- Demonstrated "hunter" mentality with strong objection-handling, negotiation, and closing skills over