Inside Sales Representative MSP, Mid-Market
About the role
Description
Keeper is hiring a driven Inside Sales Representative MSP, Mid-Market to join our high producing sales team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
Keeper's cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while building new MSP relationships in this pivotal role!
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access.
About the Role
The ISR MM, MSP is a senior, partner-focused sales professional responsible for driving Keeper Security's growth within strategic Managed Service Provider (MSP), MSSP, and Telco accounts. This role focuses on building executive-level relationships, executing joint business plans, and expanding recurring revenue through new customer acquisition, upsells, cross-sells, and renewals. The Mid-Market MSP Sales Representative acts as both a strategic business partner and a mentor to the SMB MSP team, ensuring consistent territory coverage and long-term growth across the MSP ecosystem.
Responsibilities
- Develop and strengthen relationships at all levels within top-tier MSP, MSSP, and Telco partners to drive Keeper's annual and monthly recurring revenue (ARR/MRR) growth
- Build and execute comprehensive business plans aligned with Keeper's go-to-market strategy, including clearly defined KPIs, SMART goals, and growth targets
- Identify and close incremental business opportunities through upsells, renewals, and new service adoption for Keeper's password management, privileged access management (PAM), and cybersecurity platform offerings
- Lead joint reviews with strategic partners to evaluate performance, analyze market trends, and develop growth initiatives across Keeper's MSP portfolio
- Ensure partner sales and technical teams are trained, certified, and go-to-market ready through Keeper's enablement programs and partner portal resources
- Coordinate with marketing, sales engineering, customer success, and executive teams to support partner objectives and deliver superior customer outcomes
- Partner with and coach the ISR 1 to develop their consultative sales skills, pipeline management, and strategic account execution capabilities
- Accurately forecast pipeline activity and revenue performance, providing strategic insights to the MSP leadership team
- Utilize CRM (Salesforce) and reporting tools to maintain accurate records of activity, pipeline status, and forecast accuracy
- Ability to travel to and from customer meetings (locally, nationally, and internationally) up to 50% of the time & rent and/or operate a vehicle on behalf of the company
Requirements
- 3+ years of experience in B2B SaaS, cybersecurity, or Channel/MSP sales with a proven record of quota attainment
- Strong understanding of the MSP/Telco ecosystem and partner sales models