Inside Sales Manager
About the role
Inside Sales Manager — (Inbound) for our cleaning department
Serving high-end private clients across South Florida and New York.
We are hiring an Inside Sales Manager responsible for converting incoming leads into confirmed jobs and driving daily revenue. This is a high-speed, execution-driven role. You will handle a constant flow of inbound inquiries and are expected to respond fast, quote accurately, and close efficiently. Your goal: Turn every qualified lead into a booked job with maximum revenue.
The work schedule is 10:00 AM — 6:00 PM (U.S. time) Monday through Friday.
What skills do you need
- Experience in sales or high-volume inbound lead conversion
- Strong closing and communication skills
- Ability to operate under speed and pressure
- KPI-driven mindset
- High ownership and discipline
- Organized and process-oriented
What will you do
1. Primary Focus — Convert the Leads
- Respond to inbound leads immediately (calls, SMS, forms)
- Close jobs with clear, confident communication
2. Manage the full flow: Lead → Quote → Confirmation
- Track and follow up on all active leads
- Re-engage warm and missed leads
- Maintain zero «forgotten» opportunities
3. Prepare quotes aligned with job scope and company standards
- Maximize revenue per booking without slowing down conversion
- Identify upsell opportunities when appropriate
4. Maintain fast response time (target: immediate / within minutes)
- Push for same-day bookings whenever possible
- Capture urgent and high-intent leads before they drop
5. Coordinate with Operations
- Work closely with Scheduling Manager to confirm availability in real time
- Secure cleaner allocation before confirming jobs
- Ensure smooth handoff from sale to execution
- Track all leads and outcomes in CRM
- Maintain accurate statuses: New / Quoted / Booked / Lost
- Identify reasons for lost leads
- Maintain clean and structured pipeline daily
How to measure your success
- Lead-to-booking conversion rate
- Daily and monthly revenue
- Average ticket per job
- Response time (speed to lead)
- Same-day booking rate
- Lost lead rate and recovery
Compensation
- Base: $500/month
- Performance: $2,500 — $3,500+
- Total: $3,000 — $4,000+
Compensation is tied to: Revenue generated, Conversion rate, Booking volume, Average ticket.
Additional: Quarterly bonuses, Yearly performance bonus.
This role is built for speed, conversion, and revenue execution. You are not answering inquiries — you are closing business in real time.