Inside Sales Associate

Copper River Government Solutions is seeking a driven and detail-oriented Inside Sales Associate to support its Federal Sales team. This role is responsible for assisting in the development of new business opportunities while maintaining strong relationships with existing customers. The ideal candidate will combine sales acumen, administrative precision, and customer-focused communication to help drive revenue growth and ensure a high level of client satisfaction.

Responsibilities

• Partner with Account Executives to develop and execute strategic sales approaches
• Conduct pre- and post-sales outreach to ensure customer satisfaction and address concerns
• Coordinate and manage lead generation campaigns and prospecting activities
• Qualify leads and schedule meetings or opportunities for Account Executives
• Maintain and expand prospect and customer data within the CRM system
• Generate customer quotes, proposals, and contracts
• Support demand generation efforts through cold calling and outreach campaigns
• Identify key decision-makers within target organizations to initiate the sales process
• Recommend products and services that enhance customer satisfaction and profitability
• Support reseller and partner communications throughout the sales cycle
• Track and report on sales activities, pipeline progress, and market conditions
• Coordinate with procurement teams to ensure timely order fulfillment and delivery commitments
• Present product features, pricing, and terms while preparing sales documentation
• Maintain accurate and up-to-date CRM records and sales reports
• Stay current on market trends, customer preferences, and product offerings
• Assist with marketing initiatives, including trade shows, events, and vendor engagements
• Respond to routine product inquiries and escalate as needed

Essential Job Qualifications and Requirements

Education and Certifications:

• Bachelor’s degree in Marketing, Business Administration, Economics, Technology, Finance, or related field
  OR
• Equivalent combination of education and at least 4 years of relevant business experience

Required Experience:

• 2–5 years of inside sales, sales support, or related experience
• Experience supporting Federal or government sales environments is a plus

Required Skill and Competencies:

• Strong customer service orientation with the ability to build and maintain relationships
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
• Experience working with Customer Relationship Management (CRM) systems
• Excellent written and verbal communication skills
• Strong analytical, organizational, and problem-solving abilities
• High attention to detail with strong follow-up and time management skills
• Self-starter with the ability to manage multiple priorities in a fast-paced environment

Physical Requirements:

• Ability to lift and move trade show materials and equipment as needed