Infrastructure Engineer (Remote)
About the role
Infrastructure Engineer (Remote)
📍 Location: Remote (USA Only)
💼 Type: Full-time
💰 Compensation: $110,000 - $250,000 (subject to qualifications and experience) + equity + premium benefits
Every day, Files.com executes hundreds of millions of API calls for thousands of enterprise customers — from Fortune 500 giants to the fastest-growing startups. Powering that kind of scale takes infrastructure that is fast, resilient, and secure — and building it is the job of our Infrastructure Engineers.
This isn’t maintenance. This isn’t firefighting. This is engineering at the core of the business. Infrastructure Engineers at Files.com design and build the systems that make everything else possible: cloud-native services, proprietary synchronization engines, observability pipelines, and security frameworks that outperform companies 10x our size.
The Files.com engineering culture also places a strong emphasis on open source. Engineers are encouraged to engage with and contribute to the broader ecosystem, using their work to advance not just Files.com but the state of engineering practice more broadly.
Files.com operates as a flat, high-trust engineering organization. Engineers are not narrowly siloed; they are empowered to take ownership of projects wherever their skills and interests align with business needs. Many of the company’s most impactful engineers began as infrastructure-focused but have since contributed significantly to cross-platform initiatives. This breadth of exposure and autonomy is consistently cited as one of the most rewarding aspects of engineering at Files.com.
As Files.com continues to scale, this role provides exposure to high-scale architecture, system performance, and cross-functional collaboration. It offers clear growth paths into technical leadership, platform ownership, full-stack or staff-level engineering, and contributions that shape both the company’s product and the open source community.
Who We Are
We’re Files.com, a profitable, founder-led SaaS company powering secure file transfer and automation for 4,000+ brands you know: Marc Jacobs, GrubHub, Michelin, Hot Topic, Stamps.com, Planet Fitness, KFC, and more.
What Makes This Role Different
- High-Impact Infrastructure: You’ll build systems that directly power file transfer, security, scaling, and automation for thousands of enterprise customers.
- Builder’s Mentality: This isn’t about maintaining legacy systems. It’s about architecting and delivering infrastructure as product.
- Breadth of Exposure: You won’t be siloed. Files.com engineers often move fluidly between infrastructure, backend services, mobile apps, desktop clients, and databases.
- Flat, High-Trust Culture: Every engineer has the authority to make an outsized impact. Ownership and autonomy aren’t slogans — they’re how we operate.
- Open Source Contribution: Our engineering culture encourages contributions that benefit not just Files.com, but the broader ecosystem.
- Proven Growth Paths: All of our engineering managers were promoted from within. Infrastructure Engineers here grow into technical leadership, platform ownership, or staff-level roles.