Indianapolis, IN based Clinical Specialist - Remote, USA

About Calyxo

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm-shifting devices to meet unmet needs within urology.

Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere.

Role Overview

The Clinical Specialist is a focused individual who has a passion for patient care and physician and staff education. This person will proctor cases to excellence and independently cover CVAC procedures, training the surgical team on the safe and effective uses of the device. The Clinical Specialist works closely with the surgical team members to provide clinical product assistance to the surgeon by being familiar with the surgical procedure, instruments, supplies, and equipment. The Clinical Specialist will train the surgical team on instrument preparation prior to cases and during the surgical procedure. This role will manage inventory needs in the account and any accompanying administrative requirements. This role is not a pathway to a Territory Sales Manager, and this person does not seek to become a TSM.

Ideal candidates will live in the targeted geographical area. This position is capable of covering any CVAC case in the territory, region, or at times, the nation, as assigned. The Clinical Specialist will also provide clinical support for physician training and sales training programs.

In This Role, You Will

• Provide clinical case coverage as assigned
• Train the surgical team to assist in good patient outcomes and verbally support cases during training period
• Acquire and maintain current knowledge of perioperative surgical technology practice and hospital policies and procedures
• Develop technical acumen to a level to serve as an educational resource
• Demonstrate appropriate interactions with all hospital service providers
• Maintain and prepare equipment and kits for surgery, including Quality Control audits of equipment and kits
• Troubleshoot equipment according to standard procedure
• Provide intra-operative clinical product support
• Ensure that 100% of received inventory and returned inventory matches shipping documents
• Reconcile inventory/usage as well as missing inventory
• Assist in the delivery of procedural training to physicians and medical staff
• Be an effective member of the commercial team and play a key role in ensuring positive clinical outcomes
• Support sales and marketing initiatives
• Ensure compliance with all company policies, including the quality policy, on label promotion and interactions with health care professionals
• Other duties as assigned

Reporting Structure

Who You Will Report To: Clinical & Professional Education Manager

Requirements

Clinical Specialist I Requirements:

• Clinical experience

Clinical Specialist II Requirements:

• Industry experience (1-3 years)
  • Prior Employment as a Clinical Specialist with a medical device company or experience working with Mobile Litho Provider Companies
  • Comfortable with the pace required to be successful in a start-up
  • Ability to provide intraoperative procedural guidance
• Willingness to travel outside of the designated territory

Sr. Clinical Specialist Requirement