Implementation Specialist
About the role
About Submittable
Submittable is transforming how organizations create social impact. The platform empowers thousands of mission-driven organizations, from nonprofits to government entities, to make a difference in their communities and beyond. In 2024, the innovative software helped organizations worldwide run 30,000 programs, welcomed 1.2 million applicants, and facilitated the distribution of more than $10 billion in funding through their products on behalf of clients.
The company partners with organizations focused on Equity & Social Justice, Children & Education, Creative & Arts, Health & Wellness, Economic Justice & Opportunity, and Environment & Climate.
Role Overview
This is a full-time position reporting to the Director of Implementation. The Implementation Specialist serves as a trusted advisor to clients, blending software training, process expertise, and consultative support to ensure every customer is set up for success. The specialist will play a critical role in guiding clients through onboarding by delivering tailored solutions and training that empower them to get the most out of the Submittable platform.
Key Responsibilities
- Partner with clients to analyze their existing workflows and translate them into effective solutions within the Submittable platform